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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Home & Furniture

Cambridge Elevating Residential Elevators Recalled for Child Entrapment Hazard

Agency Publication Date: September 29, 2022
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Summary

Cambridge Elevating is recalling about 1,700 Elmira and Heritage residential elevators because young children can become trapped in the gap between the exterior landing door and the interior car door. This recall affects units sold between 1991 and August 2022 for between $12,000 and $60,000. Consumers should immediately keep unsupervised children away from the elevators and contact the company to receive free space guards to eliminate any hazardous gaps.

Risk

A child can become trapped in the space between the two doors if a hazardous gap exists. If the elevator is called to another floor while a child is in this space, they risk being crushed or pinned, leading to serious injury or death. While no incidents have been reported for these specific models, this entrapment hazard has historically caused fatalities in other residential elevators.

What You Should Do

  1. This recall involves Cambridge Elevating Elmira and Heritage residential elevators sold between 1991 and August 2022. The brand name 'Cambridge Elevating' is located on the elevator controller.
  2. Immediately prevent unsupervised young children from accessing or being near the recalled residential elevators.
  3. Contact Cambridge Elevating toll-free at 866-207-6551 from 8 a.m. to 5 p.m. ET Monday through Friday, email homeelevator-recall@cambridgeelevating.com, or visit homeelevator-recall.com/cambridge-elevating/ for instructions on how to measure your elevator for free space guards.
  4. Follow the provided instructions to measure the gap between the doors; the company will provide space guards free of charge and offers installation assistance upon request.
  5. Call the CPSC Hotline at 800-638-2772 or visit www.cpsc.gov for additional information regarding this safety recall.

Your Remedy Options

🔧Free Repair

Consumers should keep unsupervised young children away from the recalled residential elevators and contact Cambridge Elevating Inc. for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided upon request.

Contact: Cambridge Elevating toll-free at 866-207-6551 from 8 a.m. to 5 p.m. ET Monday through Friday, email at homeelevator-recall@cambridgeelevating.com or online at https://homeelevator-recall.com/cambridge-elevating/ or www.cambridgeelevating.com and click on "Elevator Recalls" at the bottom of the page for more information.

Affected Products

Product: Cambridge Elevating Residential Elevators
Model:
Elmira
Heritage
Date Ranges: Sold 1991 through August 2022

The Cambridge Elevating brand name is located on the controller.

Product Images

Residential Elevator with Space Between the Exterior Landing (Hoistway) Door and Interior Elevator Car (Accordion) Door. A young child can become entrapped if there is a hazardous gap between the doors.

Residential Elevator with Space Between the Exterior Landing (Hoistway) Door and Interior Elevator Car (Accordion) Door. A young child can become entrapped if there is a hazardous gap between the doors.

Scenario depicting a child trapped between an exterior landing (hoistway) door and an interior elevator car door due to a hazardous gap. The exterior door locks the young child in the space between the doors when the elevator is called to another floor, putting the child at risk of being crushed or pinned and suffering serious injuries or death.

Scenario depicting a child trapped between an exterior landing (hoistway) door and an interior elevator car door due to a hazardous gap. The exterior door locks the young child in the space between the doors when the elevator is called to another floor, putting the child at risk of being crushed or pinned and suffering serious injuries or death.

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 22234
Status: Active
Manufacturer: Cambridge Elevating Inc., of Canada
Sold By: Cambridge Elevating; authorized residential elevator dealers
Manufactured In: Canada
Units Affected: About 1,700
Distributed To: Nationwide
Contact: Cambridge Elevating toll-free at 866-207-6551 from 8 a.m. to 5 p.m. ET Monday through Friday, email at homeelevator-recall@cambridgeelevating.com or online at https://homeelevator-recall.com/cambridge-elevating/ or www.cambridgeelevating.com and click on "Elevator Recalls" at the bottom of the page for more information.
Agency Last Updated: September 29, 2022

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response