Cambridge Elevating has recalled approximately 680 home elevators in the Elmira, Heritage, and Hybrid models because the landing doors can unlock when the elevator cab is not present. This defect creates an open shaft, posing a significant fall hazard to residents. Affected units were sold between January 2009 and November 2017 for between $15,000 and $60,000. Consumers should stop using these elevators immediately and contact the manufacturer to schedule a free repair by a certified technician.
The landing door can unlock and open even if the elevator is on a different floor, creating an exposed, empty shaft that a person could fall into. One incident of the door opening without the cab present has been reported, though no injuries have occurred yet.
Consumers should immediately stop using the recalled elevators and contact the firm to be directed to a local certified technician for a free repair.
Photo 1: Exterior of Cambridge Elevating Elmira and Heritage & Hybrid model home elevator
Photo 2: Photos from outside and inside the elevator
Photo 3: Cambridge Elevating controller label
Photo 4: Label of old operating panel inside cab with Cambridge Elevating logo
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response