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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Kitchen & Cookware/Small Appliances

Caframo Cabinet Heaters Recalled for Electrocution Hazard

Agency Publication Date: September 19, 2024
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Summary

Caframo Limited has recalled about 2,140 model 9421 cabinet heaters because a wire inside the unit may detach due to an unfinished crimp. If the wire detaches, it poses a serious risk of electrocution to anyone who touches the device. These black steel heaters were primarily sold through industrial distributors and online at Amazon.com and Caframo's website between October 2023 and May 2024 for approximately $150. No incidents or injuries have been reported.

Risk

An improperly finished crimp holding an internal wire in place can fail, causing the wire to detach and come into contact with other components or the outer shell. This failure creates a direct electrocution hazard for consumers.

What You Should Do

  1. This recall involves Caframo model 9421 Cabinet Heaters, which feature a black painted steel enclosure and measure approximately 5-3/4 inches wide by 9 inches long by 3-1/3 inches high. Affected units have a label stating 'Model 9421' and a serial number plate located on the top of the heater near the power cord.
  2. Immediately stop using and unplug the recalled cabinet heater.
  3. Contact Caframo Limited to receive a pre-paid shipping label to return the unit for a free repair. If the product is found to be unrepairable, Caframo will provide a replacement unit at no cost.
  4. You can reach Caframo Limited at 800-567-3556 from 8 a.m. to 4:30 p.m. ET Monday through Friday, or by email at contactus@caframo.com.
  5. More information and instructions are also available online at www.caframo.com by clicking on 'RECALL' at the top of the page, or at https://www.caframo.com/recall/.
  6. For additional questions, call the CPSC Hotline at 800-638-2772.

Your Remedy Options

๐Ÿ“‹Repair, Replace

Consumers should immediately stop using the recalled cabinet heaters, unplug the unit, and contact Caframo Limited for instructions on how to receive a free repair or replacement unit. Caframo will provide a pre-paid shipping label for consumers to return the product to Caframo for repair. If the product cannot be repaired, Caframo will mail the consumer a replacement. Caframo is contacting all known purchasers directly.

Contact: Caframo Limited at 800-567-3556 from 8 a.m. to 4:30 p.m. ET Monday through Friday, email at contactus@caframo.com, or online at https://www.caframo.com/recall/ or www.caframo.com and click on "RECALL" at the top of the page for more information.

Affected Products

Product: Caframo Cabinet Heater (Model 9421)
Variants: Black painted steel enclosure
Model:
9421
Date Ranges: Sold October 2023 through May 2024

Measures 5-3/4 inches wide by 9 inches long by 3-1/3 inches high. Primarily used for keeping cabinets and parking ticket dispensers warm.

Product Images

Recalled Caframo 9421 Cabinet Heater

Recalled Caframo 9421 Cabinet Heater

Top view showing location of Product Model & Serial number

Top view showing location of Product Model & Serial number

Detailed view showing serial number and model number locations

Detailed view showing serial number and model number locations

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 24371
Status: Active
Manufacturer: Caframo Limited, of Canada
Sold By: Graybar Electric Co.; Keystone Automotive Operations Inc.; Hamilton Manufacturing Corp.; Controlled Access of the Midwest; comfortsolutions.caframobrands.com; Amazon.com
Manufactured In: Canada
Units Affected: About 2,140 (In addition, 200 units were sold in Canada)
Distributed To: Nationwide
Contact: Caframo Limited at 800-567-3556 from 8 a.m. to 4:30 p.m. ET Monday through Friday, email at contactus@caframo.com, or online at https://www.caframo.com/recall/ or www.caframo.com and click on "RECALL" at the top of the page for more information.
Agency Last Updated: September 19, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response