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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Clothing & Footwear/Footwear

Burton Recalls Snowboard Boots Due to Fall Hazard (Recall Alert)

Agency Publication Date: July 11, 2018
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Summary

Burton is recalling approximately 4,800 Step On snowboard boots from the winter 2017-2019 seasons because the boots can unexpectedly release from the binding. This defect has led to seven reports of boots releasing while in use, creating a serious fall hazard. The recalled boots include models such as Photon, Felix, Ruler, Limelight, Ion, and Zipline, sold in various colors. Consumers should contact Burton to receive a free replacement heel cleat to repair the issue.

Risk

The heel cleat on the boot may fail to stay securely locked into the snowboard binding, causing the boot to detach suddenly while the user is riding. This unexpected release can lead to a loss of control and result in a fall, although no injuries have been reported to date.

What You Should Do

  1. Immediately stop using the recalled Step On snowboard boots.
  2. Identify your boots by checking the inside of the boot tongue, where the model name (such as PHOTON, FELIX, RULER, LIMELIGHT, ION, or ZIPLINE) is printed.
  3. Check if your boots match the affected production or sales sample models from the Winter 17-18 or Winter 18-19 seasons, sold between November 2016 and December 2017.
  4. Contact Burton at 800-881-3138 from 8 a.m. to 6 p.m. ET Monday through Friday, or by email at info@burton.com, to receive a free new replacement heel cleat.
  5. You can also visit www.burton.com and click on 'Step On Heel Cleat Update' for more information and to verify if your specific color and model are affected.
  6. For further questions, call the CPSC Hotline at 800-638-2772.

Your Remedy Options

🔧Free Repair

Consumers should immediately stop using the recalled snowboard boots and contact Burton to receive a free new heel cleat. Burton is contacting all known purchasers directly.

Contact: Burton at 800-881-3138 from 8 a.m. to 6 p.m. ET Monday through Friday, email at info@burton.com or online at www.burton.com and click on “Step On Heel Cleat Update” for more information.

Affected Products

Product: Burton Winter 17-18 PHOTON STEP-ON BOOT
Model:
Sales Sample
Production
Date Ranges: Sold between November 2016 and December 2017
Product: Burton Winter 17-18 FELIX STEP-ON BOOT
Model:
Sales Sample
Production
Date Ranges: Sold between November 2016 and December 2017
Product: Burton Winter 17-18 RULER STEP-ON BOOT
Model:
Sales Sample
Production
Date Ranges: Sold between November 2016 and December 2017
Product: Burton Winter 17-18 LIMELIGHT STEP-ON BOOT
Model:
Sales Sample
Production
Date Ranges: Sold between November 2016 and December 2017
Product: Burton Winter 18-19 PHOTON STEP ON BOOT
Model:
Sales Sample
Date Ranges: Sold between November 2016 and December 2017
Product: Burton Winter 18-19 FELIX STEP ON BOOT
Model:
Sales Sample
Date Ranges: Sold between November 2016 and December 2017
Product: Burton Winter 18-19 RULER STEP ON BOOT
Model:
Sales Sample
Date Ranges: Sold between November 2016 and December 2017
Product: Burton Winter 18-19 LIMELIGHT STEP ON BOOT
Model:
Sales Sample
Date Ranges: Sold between November 2016 and December 2017
Product: Burton Winter 18-19 ION STEP ON BOOT
Model:
Sales Sample
Date Ranges: Sold between November 2016 and December 2017
Product: Burton Winter 18-19 ZIPLINE STEP ON BOOT
Model:
Sales Sample
Date Ranges: Sold between November 2016 and December 2017
Product: Burton Winter 18-19 PHOTON STEP ON - ASIAN FIT BOOT
Model:
Sales Sample
Date Ranges: Sold between November 2016 and December 2017

Product Images

Recalled Step On Boot

Recalled Step On Boot

Step On boot heel cleat

Step On boot heel cleat

Step On boot tongue

Step On boot tongue

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 18753
Status: Active
Manufacturer: Jia You Plastics, of China
Sold By: Burton and other specialty stores nationwide and online at Burton.com and other websites from November 2016 through December 2017 for between $300 and $400.
Distributor: The Burton Corporation, of Burlington, Vt.
Manufactured In: China
Units Affected: About 4,800
Distributed To: Nationwide
Importer: The Burton Corporation, of Burlington, Vt.
Contact: Burton at 800-881-3138 from 8 a.m. to 6 p.m. ET Monday through Friday, email at info@burton.com or online at www.burton.com and click on “Step On Heel Cleat Update” for more information.
Agency Last Updated: July 11, 2018

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response