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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Baby & Nursery/Strollers & Carriers

Bugaboo Recalls Strollers Due to Fall and Choking Hazards

Agency Publication Date: January 15, 2013
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Summary

Bugaboo is recalling approximately 46,300 Cameleon and Donkey model strollers in the U.S. and an additional 4,440 in Canada because a button on the carrycot/seat handle can disengage. This defect can cause the handle to unexpectedly detach while the stroller is being carried, posing a serious safety risk to children. Bugaboo has received 58 reports of handles detaching, though no injuries have been reported yet. Affected strollers were sold at baby product stores like Buy Buy Baby, Neiman Marcus, Nordstrom, and Toys R Us, as well as online at Bugaboo.com, between September 2009 and December 2012.

Risk

The handle can suddenly detach from the stroller while in use, which may cause a child to fall from the carrycot or seat. Additionally, the small parts associated with the handle mechanism can pose a choking hazard if they become loose.

What You Should Do

  1. Check the fabric tag on the side of your stroller's sun canopy to see if it is a Bugaboo Cameleon or Bugaboo Donkey model.
  2. Verify your serial number, which is printed on the stroller chassis located underneath the carrycot or seat. For the Cameleon, affected numbers are 04011090900001 to 04031101009999, 08011090900001 to 08021100800386, and 140100093600531 to 140103123350418. For the Donkey, affected numbers are 170101105300001 to 170104130900500.
  3. Immediately remove the carry handle from the affected stroller to prevent use of the handle.
  4. Contact Bugaboo at (800) 460-2922 between 7 a.m. and 4 p.m. PT Monday through Friday, or email serviceus@bugaboo.com to request a free replacement handle.
  5. You can continue to use the strollers for transport while awaiting the replacement handle, provided you do not use the detachable carry handle.
  6. Visit www.bugaboo.com and click on 'Important Quality Initiative' for more detailed information and to request your replacement.
  7. For additional safety questions, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

๐Ÿ“‹Replace

Consumers should immediately remove the carry handle from the strollers and contact Bugaboo for a free replacement handle. Consumers can continue to use the strollers while awaiting the replacement handle.

Contact: Bugaboo International; at (800) 460-2922, from 7 a.m. to 4 p.m. PT Monday through Friday, or online at www.bugaboo.com and click on "Important Quality Initiative" for more information. Consumers can email the firm at serviceus@bugaboo.com.

Affected Products

Product: Bugaboo Cameleon Stroller
Model:
04011090900001 to 04031101009999
08011090900001 to 08021100800386
140100093600531 to 140103123350418
Date Ranges: September 2009 - June 2012
Product: Bugaboo Donkey Stroller
Model:
170101105300001 to 170104130900500
Date Ranges: January 2011 - December 2012

Product Images

Bugaboo Cameleon Stroller

Bugaboo Cameleon Stroller

Bugaboo Donkey Stroller

Bugaboo Donkey Stroller

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 13092
Status: Active
Manufacturer: Bugaboo International B.V., of Amsterdam, The Netherlands
Sold By: Buy Buy Baby, Neiman Marcus, Nordstrom, Toys R Us and other baby product stores nationwide, online at Bugaboo.com and other online retailers. The Bugaboo Cameleon was sold between September 2009 and June 2012 for about $980. The Bugaboo Donkey was sold from January 2011 through December 2012 for between $1,200 and $1,600.
Manufactured In: China
Units Affected: About 46,300 in the U.S. and 4,440 in Canada
Distributed To: Nationwide
Importer: Bugaboo Americas, of El Segundo, Calif.
Contact: Bugaboo International; at (800) 460-2922, from 7 a.m. to 4 p.m. PT Monday through Friday, or online at www.bugaboo.com and click on "Important Quality Initiative" for more information. Consumers can email the firm at serviceus@bugaboo.com.
Agency Last Updated: July 31, 2015

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response