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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Baby & Nursery/Strollers & Carriers

Bugaboo Recalls Cameleon3 Strollers Due to Fall Hazard

Agency Publication Date: March 27, 2013
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Summary

Bugaboo has recalled about 9,200 Cameleon3 strollers because the removable carry handle can break and detach while in use. These strollers feature an aluminum and plastic frame, rubberized wheels, and a removable seat and bassinet available in various colors. The strollers were sold between September 2012 and March 2013 at major retailers like Buy Buy Baby, Toys R Us, and Nordstrom. Bugaboo has received 16 reports of handles breaking, though no injuries have been reported. Consumers are advised to remove the handle and contact the manufacturer for a free replacement.

Risk

The stroller's 'U'-shaped carrying handle can unexpectedly break and detach while being used to carry the bassinet or seat separately from the main stroller frame. This poses a fall hazard to infants if the carrier drops to the ground.

What You Should Do

  1. Check your stroller for the 'Bugaboo' and 'Cameleon3' brand names on the fabric tag located on the side of the sun canopy.
  2. Locate the serial number printed on the horizontal bar of the stroller's chassis beneath the seat to see if it falls between 19010 11153 00001 and 19010 51248 00215.
  3. Immediately remove the removable carry handle from the stroller's bassinet or seat if your serial number is included in the recall.
  4. Contact Bugaboo Americas at (800) 460-2922 between 7 a.m. and 4 p.m. PT Monday through Friday, or email serviceus@bugaboo.com to request a free replacement handle.
  5. While waiting for the replacement handle, you may continue to use the seat or bassinet as long as they are attached to the stroller chassis, but do not use them as separate carriers.
  6. For more information, visit www.bugaboo.com and click on 'Important Safety Announcements' at the bottom of the page.
  7. Call the CPSC Hotline at 800-638-2772 if you have additional questions or concerns.

Your Remedy Options

🔧Free Repair

Consumers should immediately remove the carry handle from the stroller's bassinet or seat and contact Bugaboo for a free replacement handle. While awaiting the replacement handle, consumers can continue to use the seat or bassinet when attached to the chassis but should not attempt to use the seat or bassinet separate from the chassis.

Contact: Bugaboo Americas, at (800) 460-2922, from 7 a.m. to 4 p.m. PT Monday through Friday, at e-mail serviceus@bugaboo.com or online at www.bugaboo.com, and click on "Important Safety Announcements" at the bottom left of the page for more information.

Affected Products

Product: Bugaboo Americas Cameleon3 Strollers
Model:
19010 11153 00001 through 19010 51248 00215
Date Ranges: September 2012 to March 2013

Product Images

Bugaboo Cameleon3 stroller

Bugaboo Cameleon3 stroller

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 13153
Status: Active
Manufacturer: Bugaboo International B.V., of Amsterdam, The Netherlands
Sold By: Buy Buy Baby, Toys R Us and other baby product stores nationwide, Neiman Marcus, Nordstrom, online at Bugaboo.com and other online retailers from September 2012 to March 2013 for between $889 and $1,600.
Manufactured In: China
Units Affected: About 9,200 in the U.S. and 960 in Canada
Distributed To: Nationwide
Importer: Bugaboo Americas, of El Segundo, Calif.
Contact: Bugaboo Americas, at (800) 460-2922, from 7 a.m. to 4 p.m. PT Monday through Friday, at e-mail serviceus@bugaboo.com or online at www.bugaboo.com, and click on "Important Safety Announcements" at the bottom left of the page for more information.
Agency Last Updated: January 22, 2015

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response