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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Kitchen & Cookware/Small Appliances

BSH Home Appliances Expands Recall of Dishwashers Due to Fire Hazard

Agency Publication Date: October 20, 2017
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Summary

BSH Home Appliances is expanding a recall of approximately 408,000 Bosch, Gaggenau, Jenn-Air, and Thermador brand dishwashers because the power cords can overheat. This recall includes models sold in stainless steel, black, white, and custom panels. The company has received five reports of the power cords catching fire and causing property damage, though no injuries have been reported. These dishwashers were sold at appliance and specialty stores nationwide from January 2013 through May 2015. Consumers should immediately stop using the recalled dishwashers and contact BSH for a free repair.

Risk

The dishwasher's power cord can overheat during operation, posing a significant risk of fire and property damage. Five incidents of fires involving the power cord have already been reported.

What You Should Do

  1. Check the model and serial numbers printed inside your dishwasher, located either on the top of the inner door panel or on the side of the door panel.
  2. Identify if your brand is Bosch, Gaggenau, Jenn-Air, or Thermador and verify if the model and serial number match the affected ranges (e.g., Bosch models beginning with SHE, SHP, SHV, SHX, SGE, SGV, SGX, or SPE).
  3. Immediately stop using any affected dishwasher and disconnect it from power if it is safe to do so.
  4. Contact BSH Home Appliances toll-free at 888-965-5813 from 8 a.m. to 8 p.m. ET daily to schedule a free inspection and repair.
  5. Alternatively, visit the brand's website and look for the 'Safety Notices' or 'Product Recalls' section: Bosch (www.bosch-home.com/us), Gaggenau (www.gaggenau.com/us), Jenn-Air (www.jennair.com), or Thermador (www.thermador.com).
  6. Call the CPSC Hotline at 800-638-2772 for any additional questions or concerns regarding this recall.

Your Remedy Options

๐Ÿ”งFree Repair

Consumers should immediately stop using the recalled dishwashers and contact BSH Home Appliances for a free inspection and repair.

Contact: BSH Home Appliances toll-free at 888-965-5813 from 8 a.m. to 8 p.m. ET any day or online at the brand websites listed below for more information. Bosch www.bosch-home.com/us and click on Service, then Safety Notices Gaggenau www.gaggenau.com/us and click on Support, then Safety Notices Jenn-Air www.jennair.com and click on product recalls at the bottom of the page Thermador www.thermador.com and click on Customer Care, then Safety Notices

Affected Products

Product: Bosch Brand Dishwashers
Model:
SHE33T
SHE53T
SHE65T
SHE68T
SHE7PT
SHE8PT
SHP53T
SHP65T
SHP7PT
SHV53T
SHV68T
SHV7PT
SHV8PT
SHX53T
SHX65T
SHX68T
SHX7PT
SHX8PT
SGE53U
SGE63E
SGE68U
SGV63E
SGX68U
SHE9PT
SHV9PT
SHX5ER
SHX7ER
SHX9PT
SPE5ES
SPE53U
SPE68U
SPV5ES
SPX5ES
SPX68U
Lot Numbers:
FD 9209 - 9403
FD 9401 - 9501
Date Ranges: January 2013 through May 2015
Product: Gaggenau Brand Dishwashers
Model:
DF2417
DF2607
DF2617
Lot Numbers:
FD 9401 - 9501
Date Ranges: January 2013 through May 2015
Product: Jenn-Air Brand Dishwashers
Model:
JDB9600CWS
JDB9600CWP
JDB9600CWX
Lot Numbers:
FD 9404 - 9501
Date Ranges: January 2013 through May 2015
Product: Thermador Brand Dishwashers
Model:
DWHD44
DWHD64
DWHD65
Lot Numbers:
FD 9209 - 9403
FD 9401 - 9501
Date Ranges: January 2013 through May 2015

Product Images

Bosch dishwasher model and serial number location

Bosch dishwasher model and serial number location

Gaggenau dishwasher model and serial number location

Gaggenau dishwasher model and serial number location

Thermador dishwasher model and serial number location

Thermador dishwasher model and serial number location

Jenn-Air dishwasher model and serial number location

Jenn-Air dishwasher model and serial number location

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 18013
Status: Active
Sold By: Appliance and specialty retailers, department stores, authorized builder distributors, and home improvement stores nationwide and online from January 2013 through May 2015 for between $850 and $2,600.
Manufactured In: Germany, United States
Units Affected: About 408,000 (in addition, about 61,000 were sold in Canada) 149,000 additional units were previously recalled in October 2015. The date range was expanded for previously recalled models.
Distributed To: Nationwide
Importer: BSH Home Appliances Corporation, of Irvine, Calif.
Contact: BSH Home Appliances toll-free at 888-965-5813 from 8 a.m. to 8 p.m. ET any day or online at the brand websites listed below for more information. Bosch www.bosch-home.com/us and click on Service, then Safety Notices Gaggenau www.gaggenau.com/us and click on Support, then Safety Notices Jenn-Air www.jennair.com and click on product recalls at the bottom of the page Thermador www.thermador.com and click on Customer Care, then Safety Notices
Agency Last Updated: October 20, 2017

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response