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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Critical RiskFDA Device
Medical Devices/Monitoring Devices

Braemar Monitoring Service Application (MSA) Recalled for Cardiac Data Loss

Agency Publication Date: December 23, 2024
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Summary

Braemar Manufacturing, LLC is recalling approximately 130,000 units of its Monitoring Service Application (MSA) software, versions 6.5 through 7.4. This software is used by medical facilities to process and report heart activity (ECG) data. A defect in the software caused an analysis step to be disabled, which meant that certain cardiac events recorded between July 2022 and July 2024 were not properly routed to medical staff for review. While no injuries have been reported, the loss of this data means doctors may have missed critical heart events in their patients. Healthcare providers should contact the manufacturer to arrange for a software correction.

Risk

A disabled analysis step within the software prevented certain heart rhythm events from being properly identified and reviewed by medical professionals. This failure to process and report cardiac data could lead to a delayed diagnosis or missed treatment for serious heart conditions, potentially resulting in patient harm or death.

What You Should Do

  1. This recall involves Monitoring Service Application (MSA) software versions 6.5 through 7.4, which are used to process, analyze, and report cardiac events in ECG data.
  2. Healthcare facilities, hospitals, and cardiac monitoring services should immediately check their systems to identify if they are running affected software versions 6.5, 6.6, 6.7, 6.8, 6.9, 7.0, 7.1, 7.2, 7.3, or 7.4.
  3. Stop using the recalled software versions and contact Braemar Manufacturing, LLC or your authorized distributor to arrange for a software update, replacement, or correction.
  4. Call the FDA Consumer Complaint hotline at 1-888-463-6332 (1-888-INFO-FDA) for additional questions regarding this recall.

Your Remedy Options

๐Ÿ“‹Other Action
How to: Stop using the recalled device. Contact the manufacturer or your distributor to arrange return, replacement, or correction.

Affected Products

Product: Monitoring Service Application (MSA) Software
Variants: Software Version 6.5 to 7.4
Model / REF:
6.5 to 7.4
Date Ranges: Events received July 2022-July 2024

Recall Number: Z-0708-2025. Software used to process, analyze, display, and report cardiac events in ECG data.

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 95837
Status: Active
Manufacturer: Braemar Manufacturing, LLC
Sold By: Medical facilities; Healthcare providers; Cardiac monitoring service customers
Manufactured In: United States
Units Affected: ~130,000 with 41,282 customers (1 software copy used)
Distributed To: Nationwide

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.