Go Backs
HomeCategoriesStatesCheck Your Home
Go Backs

Track product recalls and safety alerts from CPSC, FDA, NHTSA, and USDA. Stay informed and keep your family safe.

Browse

  • Categories
  • States
  • Check Your Home
  • Risk Levels

Agencies

  • CPSC
  • FDA Food
  • FDA Drug
  • FDA Device
  • FDA Veterinary
  • NHTSA
  • USDA

Company

  • About
  • FAQ
  • Contact
  • Terms of Service
  • Privacy Policy
Buy Me a Coffee

Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

ยฉ 2026 Go Backs. All rights reserved.

Medium RiskFDA Device
Medical Devices/Monitoring Devices

Boston Scientific Corporation: ZOOM LATITUDE Programmer Software Recalled for Incorrect Diagnostic Dates

Agency Publication Date: January 5, 2024
Share:
Sign in to monitor this recall

Summary

Boston Scientific is recalling 14,328 Model 3120 ZOOM LATITUDE Programmer/Recorder/Monitor (PRM) units equipped with Model 2892 software. These devices are used by healthcare providers to program and monitor pacemakers, including ALTRUA, INSIGNIA, and NEXUS models. The software contains a defect where specific diagnostic dates are displayed incorrectly with a year in the 1990s, which could lead to confusion regarding patient history or device performance.

Risk

Incorrect diagnostic dates can cause healthcare providers to misinterpret patient data or clinical history. This software error may lead to clinical decisions being based on inaccurate timelines of device performance or cardiac events.

What You Should Do

  1. Confirm if your facility uses the Boston Scientific Model 3120 ZOOM LATITUDE Programmer/Recorder/Monitor (PRM) with Model 2892 Programmer Application Software.
  2. Check the device for the following pacemaker software applications: ALTRUA 20, 40, 60; INSIGNIA I Entra, Plus, Ultra; or NEXUS I Entra and Plus.
  3. Identify affected units by checking for GTIN numbers such as 00802526434723, 00802526456961, 00802526467653, or other codes listed in the official recall notice for U.S. and International units.
  4. If you are a patient with an implanted pacemaker, contact your healthcare provider to discuss whether your device was monitored using the affected software and if any clinical adjustments are necessary.
  5. Healthcare providers should contact Boston Scientific Corporation directly at 1-800-227-3422 or visit their website for instructions on software updates or corrective actions.
  6. For additional information, contact the FDA at 1-888-463-6332 or visit www.fda.gov/medical-devices/medical-device-recalls.

Your Remedy Options

๐Ÿ“‹Other Action

Manufacturer correction via notification letter.

How to: Contact your healthcare provider or the manufacturer for further instructions and potential refund

Affected Products

Product: Model 3120 ZOOM LATITUDE Programmer/Recorder/Monitor (PRM) with Model 2892 Software
Model / REF:
3120
2892
UPC Codes:
00802526434723
00802526456961
00802526467653
00802526468582
00802526473449
00802526474859
00802526475788
00802526477676
00802526478239
00802526479663
00802526480638
00802526484599
00802526486906
00802526494406
00802526497605
00802526516009
00802526523212
00802526535406
00802526554209
00802526562600
00802526564703
00802526575303
00802526579707
00802526582004
00802526602900
00802526604584
00802526606366
00802526606403
00802526611322

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 93519
Status: Active
Manufacturer: Boston Scientific Corporation
Sold By: Government distribution; Military distribution; Direct medical distribution
Manufactured In: United States
Units Affected: 14,328 ZOOM programmers
Distributed To: Nationwide

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.