About 77,500 Bose professional EdgeMax and FreeSpace loudspeakers are being recalled because their mounting components can break, causing the speakers to fall from the ceiling. The recall includes various models of in-ceiling and flush-mount loudspeakers, typically sold in black or white with "Bose" engraved on the front. These units were sold between 2002 and 2019 through authorized resellers for commercial use. There have been nine reports of speakers falling, including one report of minor injuries. Bose is offering free replacements or free safety cables to secure affected units.
The mounting hardware can fail over time, especially in environments like commercial kitchens, causing the heavy loudspeaker to unexpectedly dislodge and fall onto anyone below. This poses a significant risk of impact injuries to people in the area.
Stop using the recalled loudspeakers immediately and contact Bose for instructions on receiving a free replacement or free safety cables. Bose is contacting all known purchasers directly.
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response