Bose has recalled about 20,500 dual-voltage CineMate Series II and CineMate GS Series II digital home theater speaker systems. A component in the black bass module can fail when used outside of the United States in electrical outlets rated at 220 volts or higher, which can cause the module to ignite. The affected systems were sold at U.S. Military Exchanges and select U.S. retailers between September 2009 and September 2012 for between $600 and $800. Consumers should immediately stop using and unplug the recalled speaker systems and contact Bose for a free repair or replacement.
A component in the bass module can overheat and ignite when connected to 220-volt power outlets typically found in Europe and other regions outside the U.S. Bose has received two reports of these modules catching fire when used in 220-volt outlets.
Consumers should immediately stop using and unplug any dual-voltage CineMate II systems and contact Bose to arrange for a free repair or replacement of the bass module.
Picture of recalled Bose CineMate Series II
Picture of recalled Bose CineMate GS Series II
Picture of recalled Bose CineMate bass module
Picture of recalled Bose CineMate serial number location
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response