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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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High RiskCPSC
Electronics & Technology/Audio & Entertainment

Bose Acoustimass, Lifestyle and Companion Bass Modules Recalled for Fire Hazard

Agency Publication Date: June 29, 2023
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Summary

Bose is recalling approximately 884,000 bass modules (plus about 98,000 sold in Canada and 18,300 in Mexico) included with Acoustimass, Lifestyle, and Companion home theater systems manufactured before April 2006. The internal electrical components of these speakers can fail, posing a serious fire hazard. Bose has received 21 reports worldwide of the modules igniting or melting, including three incidents that caused property damage to carpeting and furniture. The recalled modules were sold in black or white at electronics stores like Best Buy, Sam's Club, and Sears, as well as online at Bose.com from 1994 through 2007. Consumers should immediately stop using and unplug the speakers and contact Bose for a free repair or a 40% discount on a replacement product.

Risk

The internal electrical components can fail and overheat, which can cause the speaker to catch fire or melt. There have been 21 reports of ignition or melting, including three fires that resulted in property damage.

What You Should Do

  1. This recall affects Bose Acoustimass, Lifestyle, and Companion bass modules manufactured before April 1, 2006, and sold in black or white finishes. The Bose logo, product name, and serial number ("SER. NO.") are located on a label on the back or bottom of the module.
  2. To determine if your unit is affected, locate the serial number on the label; the date code is the eighth through eleventh digits. Specific Acoustimass and Lifestyle systems are included based on these date codes. See the Affected Products section below for the full list of affected codes.
  3. Immediately stop using and unplug the recalled bass module to eliminate the risk of fire.
  4. Contact Bose to arrange for a free repair of the bass module or to receive a 40% discount on a replacement product.
  5. Contact Bose toll-free at 888-260-0819 from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 7 p.m. ET on Saturday, or online at support.bose.com/am-recall or www.bose.com and click on "Recall Information" at the bottom of the page.
  6. For more information, call the CPSC Hotline at 800-638-2772 or visit www.cpsc.gov.

Your Remedy Options

๐Ÿ“‹Replace

Consumers should immediately stop using and unplug the recalled bass modules and contact Bose to arrange for a free repair of the bass module or a 40% discount on a replacement product.

Contact: Bose toll-free at 888-260-0819 from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 7 p.m. ET on Saturday, online at support.bose.com/am-recall or at www.bose.com and click on "Recall Information" at the bottom of the page for more information.

Affected Products

Product: Acoustimass 6 III Home Entertainment System
Variants: Black, White
Lot Numbers:
Between 2090 and 6091
Date Ranges: Sold January 1994 through April 2007

Date code is digits 8 through 11 of the serial number.

Product: Acoustimass 10 III Home Entertainment System
Variants: Black, White
Lot Numbers:
All date codes
Date Ranges: Sold January 1994 through April 2007

Date code is digits 8 through 11 of the serial number.

Product: Acoustimass 15 II Home Entertainment System
Variants: Black, White
Lot Numbers:
Between 2090 and 6091
Date Ranges: Sold January 1994 through April 2007

Date code is digits 8 through 11 of the serial number.

Product: Acoustimass 16 Home Entertainment System
Variants: Black, White
Lot Numbers:
All date codes
Date Ranges: Sold January 1994 through April 2007

Date code is digits 8 through 11 of the serial number.

Product: Acoustimass 5 Series IV Powered Speaker System
Variants: Black, White
Lot Numbers:
All date codes
Date Ranges: Sold January 1994 through April 2007

Date code is digits 8 through 11 of the serial number.

Product: Acoustimass15 Home Theater Speaker System
Variants: Black, White
Lot Numbers:
All date codes
Date Ranges: Sold January 1994 through April 2007

Date code is digits 8 through 11 of the serial number.

Product: Acoustimass 20 Powered Speaker System
Variants: Black, White
Lot Numbers:
All date codes
Date Ranges: Sold January 1994 through April 2007

Date code is digits 8 through 11 of the serial number.

Product: Companion CS-6 Powered Speaker System
Variants: Black, White
Lot Numbers:
All date codes
Date Ranges: Sold January 1994 through April 2007

Date code is digits 8 through 11 of the serial number.

Product: Lifestyle 5 Series II Powered Speaker System
Variants: Black, White
Lot Numbers:
All date codes
Date Ranges: Sold January 1994 through April 2007

Date code is digits 8 through 11 of the serial number.

Product: Lifestyle 8 Powered Speaker System
Variants: Black, White
Lot Numbers:
All date codes
Date Ranges: Sold January 1994 through April 2007

Date code is digits 8 through 11 of the serial number.

Product: Lifestyle 12 Powered Speaker System
Variants: Black, White
Lot Numbers:
All date codes
Date Ranges: Sold January 1994 through April 2007

Date code is digits 8 through 11 of the serial number.

Product: Lifestyle 20 Powered Speaker System
Variants: Black, White
Lot Numbers:
All date codes
Date Ranges: Sold January 1994 through April 2007

Date code is digits 8 through 11 of the serial number.

Product: Lifestyle 25 Powered Speaker System
Variants: Black, White
Lot Numbers:
All date codes
Date Ranges: Sold January 1994 through April 2007

Date code is digits 8 through 11 of the serial number.

Product: Lifestyle 30 Powered Speaker System
Variants: Black, White
Lot Numbers:
All date codes
Date Ranges: Sold January 1994 through April 2007

Date code is digits 8 through 11 of the serial number.

Product: Lifestyle 50 Powered Speaker System
Variants: Black, White
Lot Numbers:
All date codes
Date Ranges: Sold January 1994 through April 2007

Date code is digits 8 through 11 of the serial number.

Product: Powered Acoustimass 5 Series III Speaker System
Variants: Black, White
Lot Numbers:
All date codes
Date Ranges: Sold January 1994 through April 2007

Date code is digits 8 through 11 of the serial number.

Product: Powered Acoustimass 5 Series IV Speaker System
Variants: Black, White
Lot Numbers:
All date codes
Date Ranges: Sold January 1994 through April 2007

Date code is digits 8 through 11 of the serial number.

Product: Powered Acoustimass 8 Speaker System
Variants: Black, White
Lot Numbers:
All date codes
Date Ranges: Sold January 1994 through April 2007

Date code is digits 8 through 11 of the serial number.

Product: Powered Acoustimass 8 Series II Speaker System
Variants: Black, White
Lot Numbers:
All date codes
Date Ranges: Sold January 1994 through April 2007

Date code is digits 8 through 11 of the serial number.

Product: Powered Acoustimass 9 Speaker System
Variants: Black, White
Lot Numbers:
All date codes
Date Ranges: Sold January 1994 through April 2007

Date code is digits 8 through 11 of the serial number.

Product: Powered Acoustimass 20 Speaker System
Variants: Black, White
Lot Numbers:
All date codes
Date Ranges: Sold January 1994 through April 2007

Date code is digits 8 through 11 of the serial number.

Product: Powered Acoustimass 25 Speaker System
Variants: Black, White
Lot Numbers:
All date codes
Date Ranges: Sold January 1994 through April 2007

Date code is digits 8 through 11 of the serial number.

Product: Powered Acoustimass 25 Series II Speaker System
Variants: Black, White
Lot Numbers:
All date codes
Date Ranges: Sold January 1994 through April 2007

Date code is digits 8 through 11 of the serial number.

Product: Powered Acoustimass 30 Speaker System
Variants: Black, White
Lot Numbers:
All date codes
Date Ranges: Sold January 1994 through April 2007

Date code is digits 8 through 11 of the serial number.

Product: Powered Acoustimass 30 Series II Speaker System
Variants: Black, White
Lot Numbers:
All date codes
Date Ranges: Sold January 1994 through April 2007

Date code is digits 8 through 11 of the serial number.

Product: Powered Acoustimass 800 Speaker System
Variants: Black, White
Lot Numbers:
All date codes
Date Ranges: Sold January 1994 through April 2007

Date code is digits 8 through 11 of the serial number.

Product: Powered Acoustimass 900 Speaker System
Variants: Black, White
Lot Numbers:
All date codes
Date Ranges: Sold January 1994 through April 2007

Date code is digits 8 through 11 of the serial number.

Product Images

Recalled Bose Bass Modules included in Select Acoustimass Home Entertainment Systems

Recalled Bose Bass Modules included in Select Acoustimass Home Entertainment Systems

Recalled Bose Bass Modules included in Various Bose Acoustimass, Lifestyle and Companion Systems

Recalled Bose Bass Modules included in Various Bose Acoustimass, Lifestyle and Companion Systems

Label of recalled Bose Bass Modules with product name at the top of the label, next to the Bose logo

Label of recalled Bose Bass Modules with product name at the top of the label, next to the Bose logo

Label of recalled Bose Bass Modules with serial number displayed as "SER. NO" and the date code (digits 8 through 11 of the serial number) circled

Label of recalled Bose Bass Modules with serial number displayed as "SER. NO" and the date code (digits 8 through 11 of the serial number) circled

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 23234
Status: Active
Sold By: Bose stores; Best Buy; Circuit City; Sam's Club; Sears; Bose.com
Distributor: Bose Corporation, of Framingham, Mass.
Manufactured In: United States, Mexico, Ireland
Units Affected: About 884,000 (In addition, about 98,000 were sold in Canada and about 18,300 in Mexico)
Distributed To: Nationwide
Contact: Bose toll-free at 888-260-0819 from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 7 p.m. ET on Saturday, online at support.bose.com/am-recall or at www.bose.com and click on "Recall Information" at the bottom of the page for more information.
Agency Last Updated: June 29, 2023

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response