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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Toys & Games/Ride-On Toys

Boscov's Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard

Agency Publication Date: July 6, 2016
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Summary

Boscov's is recalling approximately 1,300 Orbit brand self-balancing scooters, also known as hoverboards, because their lithium-ion battery packs can overheat. This defect poses a serious risk of the product smoking, catching fire, or exploding. These hoverboards were sold in black, blue, gold, green, red, and white between December 2015 and May 2016 for about $350. Consumers should stop using the recalled hoverboards immediately and return them to Boscov's for a full refund or store credit.

Risk

The internal lithium-ion battery packs can overheat during use or charging, which can lead to the device smoking, catching fire, or exploding. While no incidents have been reported for this specific model, similar battery issues in hoverboards have caused significant property damage and safety concerns.

What You Should Do

  1. Immediately stop using and stop charging the recalled Orbit brand self-balancing scooter.
  2. Check the underside of your hoverboard for a black sticker with the word 'Orbit' printed on it to confirm it is part of this recall.
  3. Identify if your hoverboard is one of the affected colors: black, blue, gold, green, red, or white.
  4. Contact Boscov's to arrange for the return of the product for a full refund or a store credit.
  5. You can reach Boscov's toll-free at 800-755-6391 from 9 a.m. to 10 p.m. ET Monday through Saturday, or on Sundays from 11 a.m. to 8 p.m. ET.
  6. Visit Boscovs.com and click on 'Customer Care' and then 'Recall Notices' for more detailed information and return instructions.
  7. For additional questions, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

💰Full Refund

Consumers should immediately stop using these recalled products and contact Boscov's to return their hoverboard for a full refund or a store credit.

Contact: Boscov's toll-free at 800-755-6391 from 9 a.m. to 10 p.m. ET Monday through Saturday, on Sundays from 11 a.m. to 8 p.m. ET or online at Boscovs.com and click on Customer Care and then Recall Notices for more information.

Affected Products

Product: Orbit brand self-balancing scooters/hoverboards (Black, Blue, Gold, Green, Red, and White)
Date Ranges: December 2015 through May 2016

Product Images

Recalled Orbit hoverboard

Recalled Orbit hoverboard

Recalled Orbit hoverboard

Recalled Orbit hoverboard

Orbit is printed on a black sticker on the underside of the hoverboards

Orbit is printed on a black sticker on the underside of the hoverboards

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 16212
Status: Active
Sold By: Boscov's stores in the Mid-Atlantic region and online at boscovs.com from December 2015 through May 2016 for about $350.
Distributor: Boscov's Department Store LLC, of Reading, Pa.
Manufactured In: China
Units Affected: About 1,300
Distributed To: Nationwide
Contact: Boscov's toll-free at 800-755-6391 from 9 a.m. to 10 p.m. ET Monday through Saturday, on Sundays from 11 a.m. to 8 p.m. ET or online at Boscovs.com and click on Customer Care and then Recall Notices for more information.
Agency Last Updated: July 6, 2016

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response