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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Commercial Vehicles

Prevost Car (US) Inc.: X3-45 Commuter Buses Recalled for Unsecured Passenger Seats

Agency Publication Date: July 11, 2023
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Summary

Prevost Car (US) Inc. is recalling 50 of its 2021 and 2023 X3-45 Commuter buses because a bolt that secures the passenger seat recline mechanism can loosen and fall out. This defect causes the seat back to become unsecured, which also affects the integrated seat belt system. To fix this, Prevost will inspect the seats, apply a Loctite adhesive to the bolts, and properly tighten them to ensure they stay in place.

Risk

If the seat back and integrated seat belt are not properly secured, they will not be able to correctly restrain a passenger during a crash. This significantly increases the risk of injury to the occupant in the event of an accident.

What You Should Do

  1. Identify if you own or operate a 2021 or 2023 Prevost X3-45 Commuter bus affected by this recall.
  2. Contact Prevost customer service at 1-866-870-2046 to schedule a free inspection and repair of the seat recline mechanism bolts.
  3. Refer to Prevost's internal recall number SR23-310 when speaking with a customer service representative or service technician.
  4. Ensure the service technician inspects all passenger seats, applies Loctite adhesive, and adequately tightens the bolts as specified by the manufacturer.
  5. For additional questions or concerns, contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”งFree Repair

Inspection and tightening of seat bolts with Loctite adhesive

How to: Contact Prevost customer service at 1-866-870-2046 to arrange for a free inspection and bolt tightening service.

Affected Products

Product: 2021 Prevost X3-45 Commuter Bus
Product: 2023 Prevost X3-45 Commuter Bus

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V475000
Status: Active
Manufacturer: Prevost Car (US) Inc.
Sold By: authorized dealers
Units Affected: 50 vehicles(32% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: August 22, 2023
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: SR23-310
Agency Last Updated: August 25, 2023

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response