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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Kitchen & Cookware/Small Appliances

Bodum Recalls Toasters Due to Shock Hazard

Agency Publication Date: July 17, 2019
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Summary

Bodum has recalled about 2,400 Bistro Toasters in the U.S. and an additional 1,480 in Canada. The stainless steel toasters, available in two-slice and four-slice models, were sold at Crate & Barrel and Amazon.com between September 2018 and June 2019. This recall was initiated because the products can leak electric current during use, creating a danger of electrical shock. While no injuries have been reported in the U.S., eight consumers in Canada reported being shocked while using the toaster. Consumers should immediately stop using these toasters and return them for a full refund.

Risk

The toaster's electrical components can leak current when the device reaches its maximum normal operating temperature. This creates a high risk of electric shock for anyone who touches the toaster while it is plugged in.

What You Should Do

  1. Check the bottom of your Bodum Bistro toaster for the SKU number to see if it is affected. The recalled models are the two-slice toaster with SKU 10709-16-4 and the four-slice toaster with SKU 11840-16.
  2. Verify the brand name by looking for the word 'Bodum' embossed on the side of the stainless steel toaster body.
  3. Immediately stop using the recalled toaster and unplug it from the wall outlet.
  4. Return the toaster to the store where you purchased it for a full refund.
  5. Alternatively, contact Bodum at 833-722-6386 from 9 a.m. to 5 p.m. ET Monday through Friday, or online at www.bodum.com under 'Product Advisories' to receive a prepaid mailer to return the toaster for a full refund.
  6. For any additional questions, you can contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

๐Ÿ’ฐFull Refund

Consumers should immediately stop using the recalled toasters and return them to the store where they were purchased for a full refund or contact Bodum to receive a prepaid mailer to return the toaster for a full refund.

Contact: Bodum toll-free at 833-722-6386 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.bodum.com and click on Product Advisories for more information.

Affected Products

Product: Bodum Bistro Two-Slice Toaster (Stainless Steel)
Model:
10709-16-4
Date Ranges: Sold between September 2018 and June 2019
Product: Bodum Bistro Four-Slice Toaster (Stainless Steel)
Model:
11840-16
Date Ranges: Sold between September 2018 and June 2019

Product Images

Two-slice model, with SKU 10709-16-4

Two-slice model, with SKU 10709-16-4

Four-Slice Model with SKU 11840-16

Four-Slice Model with SKU 11840-16

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 19169
Status: Active
Manufacturer: EnTech Products Ltd., of Hong Kong, China
Sold By: Crate & Barrel and home appliance stores nationwide and online at Amazon.com and other websites from September 2018 through June 2019 for between $24 and $44.
Manufactured In: China
Units Affected: About 2,400 (In addition, about 1,480 in Canada)
Distributed To: Nationwide
Importer: Bodum USA Inc., New York, N.Y.
Contact: Bodum toll-free at 833-722-6386 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.bodum.com and click on Product Advisories for more information.
Agency Last Updated: July 17, 2019

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response