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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Home & Furniture/Home Decor

Bluworld/Nu-Flame Recalls Wall Mounted Fireplaces Due to Fire and Burn Hazard

Agency Publication Date: March 13, 2013
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Summary

Bluworld/Nu-Flame is recalling approximately 260 Nu-Flame Vivo and Vivido wall-mounted fireplaces. These fireplaces can eject their burner fuel cups if fuel is overfilled or spilled during refilling, creating an immediate fire and burn risk. There have been two reports of property damage involving clothing and bedding, though no injuries have been reported. These units were sold online at retailers like Amazon and Overstock between November 2011 and December 2012 for between $200 and $400.

Risk

When attempting to refill the fuel cups while they are in place, any overfilling or spills can cause the fuel cup to be violently ejected from the fireplace. This poses a significant fire and burn hazard to the user, nearby bystanders, and household items.

What You Should Do

  1. Immediately stop using the Nu-Flame wall mounted fireplaces.
  2. Identify your model by checking the product packaging for model number NF-W4VIO (Vivo model, approx. 39 inches wide) or NF-W3VIO (Vivido model, approx. 26 inches wide). Both models are approximately 20 inches high with a metal curved base and black backboard.
  3. Contact Bluworld/Nu-Flame toll-free at (888) 499-5433 from 9 a.m. to 5 p.m. ET Monday through Friday to receive a free repair.
  4. Visit www.nu-flame.com and click on the scrolling text for more information regarding the recall process.
  5. For additional questions, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

🔧Free Repair

Consumers should immediately stop using the recalled wall mounted fireplace and contact Blueworld/Nu-Flame to receive a free repair. All known purchasers have been notified of the recall.

Contact: Bluworld/Nu-Flame toll-free at (888) 499-5433 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.nu-flame.com and click on the scrolling text for more information.

Affected Products

Product: Nu-Flame Vivo wall mounted fireplace
Model:
NF-W4VIO
Date Ranges: November 2011 - December 2012
Product: Nu-Flame Vivido wall mounted fireplace
Model:
NF-W3VIO
Date Ranges: November 2011 - December 2012

Product Images

Nu-Flame Vivo NF-W4VIO

Nu-Flame Vivo NF-W4VIO

Nu-Flame Vivido NF-W3VIO

Nu-Flame Vivido NF-W3VIO

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 13729
Status: Active
Sold By: On-line retailers including Amazon.com, Overstock.com and DirectBuy.com from November 2011 through December 2012 for between $300 and $400 for the Vivo model and between $200 and $300 for the Vivido model.
Manufactured In: China
Units Affected: About 260
Distributed To: Nationwide
Importer: Bluworld/Nu-Flame, of Orlando, Fla.
Contact: Bluworld/Nu-Flame toll-free at (888) 499-5433 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.nu-flame.com and click on the scrolling text for more information.
Agency Last Updated: January 22, 2015

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response