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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Home & Furniture/Window Coverings

Blinds To Go Recalls Window Shades Due to Strangulation Hazard

Agency Publication Date: March 31, 2015
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Summary

Blinds To Go is recalling about 200,000 custom-made window shades because the cord or chain loop can slip out of its hold-down device. This recall includes custom-made roller shades with Sidewinders, Smartlift pleated and cellular shades, Panel Tracks shades, and Serenity shades sold between January 2009 and November 2014. No injuries have been reported, but consumers should take action to secure the cords with an updated safety kit. Blinds To Go is offering a free retrofit kit or in-store repair to fix the issue.

Risk

The shade's chain or cord loop can detach from the clear, P-shaped plastic hold-down hook, creating a loose loop that poses a serious strangulation hazard to small children.

What You Should Do

  1. Check your window shades to see if they use a clear, P-shaped plastic hook to hold down the cord or chain loop.
  2. Identify if you have any of the following Blinds To Go custom-made shades purchased between January 2009 and November 2014: Roller shades with Sidewinders, Smartlift pleated or cellular shades, Panel Tracks shades, or Serenity shades.
  3. Contact Blinds To Go to order a free retrofit kit that includes a new hold-down device and replacement instructions by calling (800) 254-6377 from 9:30 a.m. to 9 p.m. ET Monday through Saturday and 12 p.m. to 5 p.m. ET on Sunday.
  4. Alternatively, visit www.blindstogo.com and click on 'Child Safety Update' under Customer Service at the bottom of the page, or bring the shades to a local Blinds To Go showroom to have the new device professionally fitted.
  5. For additional questions, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

๐Ÿ“‹Replace

Consumers can contact the company to order a free retrofit kit that includes a new hold down device and instructions on how to replace the recalled part. Customers also can bring the window shades to a local showroom to have the new device fitted on the shades.

Contact: Call Blinds To Go customer service at (800) 254-6377 from 9:30 a.m. to 9 p.m. ET Monday through Saturday and 12 p.m. to 5 p.m. ET on Sunday, or visit www.blindstogo.com and click on "Child Safety Update" under Customer Service at the bottom of the page for more information.

Affected Products

Product: Blinds To Go custom-made roller shades with Sidewinders
Date Ranges: January 2009 - November 2014
Product: Blinds To Go Smartlift pleated shades
Date Ranges: January 2009 - November 2014
Product: Blinds To Go Smartlift cellular shades
Date Ranges: January 2009 - November 2014
Product: Blinds To Go Panel Tracks shades
Date Ranges: January 2009 - November 2014
Product: Blinds To Go Serenity shades
Date Ranges: January 2009 - November 2014

Product Images

Roller Shade window coverings

Roller Shade window coverings

Smartlift Pleated window coverings

Smartlift Pleated window coverings

Smartlift Cellular window coverings

Smartlift Cellular window coverings

Panel Track window coverings

Panel Track window coverings

Serenity window coverings

Serenity window coverings

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 15106
Status: Active
Manufacturer: Blinds To Go of Lakewood, New Jersey
Sold By: Blinds To Go showrooms and online at www.blindstogo.com from January 2009 to November 2014 for between $60 and $770.
Manufactured In: United States
Units Affected: About 200,000
Distributed To: Nationwide
Contact: Call Blinds To Go customer service at (800) 254-6377 from 9:30 a.m. to 9 p.m. ET Monday through Saturday and 12 p.m. to 5 p.m. ET on Sunday, or visit www.blindstogo.com and click on "Child Safety Update" under Customer Service at the bottom of the page for more information.
Agency Last Updated: April 6, 2015

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response