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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Passenger Cars

VinFast Auto, LLC: 2023 VF8 Vehicles Recalled for Blank Display Screens

Agency Publication Date: May 18, 2023
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Summary

VinFast Auto, LLC is recalling 999 of its 2023 VF8 vehicles because a software error can cause the multifunction head unit (MHU) display to go blank. This central screen provides critical information to the driver that is required by federal safety standards. To fix this issue, VinFast will provide a software update to all affected vehicles at no cost to the owner.

Risk

A blank display screen prevents the driver from seeing the speedometer, warning lights, and other vital safety indicators. This loss of information increases the likelihood of a crash because the driver cannot monitor the vehicle's speed or system status.

What You Should Do

  1. Check if your vehicle is a 2023 VinFast VF8 and look for recall number VPAC-74 in your records.
  2. Contact VinFast customer service at 1-833-503-0600 to schedule a free software update for your multifunction head unit.
  3. If you have already received an owner notification letter (mailed June 1, 2023), follow the specific instructions provided by VinFast to receive the repair.
  4. For additional information or to check your VIN, contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”งFree Repair

Free software update for the multifunction head unit (MHU).

How to: Contact VinFast customer service at 1-833-503-0600 to arrange for the software update.

Affected Products

Product: 2023 VinFast VF8

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V355000
Status: Active
Manufacturer: VinFast Auto, LLC
Sold By: VinFast dealers
Units Affected: 999 vehicles(70% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Compliance (Federal Standard Violation)
Owner Notification Date: June 1, 2023
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: VPAC-74
Agency Last Updated: September 18, 2023

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response