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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Passenger Cars

Ford Motor Company: Blank Instrument Panel Display/FMVSS 101 & 102

Agency Publication Date: October 25, 2024
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Summary

Ford Motor Company is recalling 6,212 of its 2024 Mustang vehicles because the Instrument Panel Cluster (IPC) may fail to illuminate at startup or while driving. This defect results in a loss of critical information, such as warning lights and vehicle speed. Dealers will fix this issue by updating the instrument panel cluster software free of charge.

Risk

An instrument panel display that does not show critical information, such as warning lights or vehicle speed, increases the risk of a crash.

What You Should Do

  1. Check if your vehicle is included in this recall by visiting the NHTSA recall website at www.nhtsa.gov/recalls or by calling the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153).
  2. Contact your local Ford dealership to schedule an appointment to have the instrument panel cluster software updated, free of charge.
  3. If you have additional questions, you may contact Ford customer service at 1-866-436-7332 and reference recall number 24C35.

Your Remedy Options

๐Ÿ”งFree Repair

Dealers will update the instrument panel cluster software, free of charge.

How to: Dealers will update the instrument panel cluster software, free of charge. Owner notification letters were mailed on February 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C35.

Affected Products

Product: 2024 Ford Mustang

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V802000
Status: Active
Manufacturer: Ford Motor Company
Sold By: Ford authorized dealers
Units Affected: 6,212 vehicles(6212% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Compliance (Federal Standard Violation)
Owner Notification Date: February 25, 2025
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: 24C35
Agency Last Updated: February 26, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response