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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Outdoor & Sports/Sports Equipment

Black Diamond PIEPS Pro IPS Avalanche Transceivers Recalled for Power Loss Risk

Agency Publication Date: December 26, 2024
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Summary

Black Diamond Equipment is recalling about 770 PIEPS Pro IPS Avalanche Transceivers because the battery compartment may fail to maintain enough contact force to provide consistent power. This can cause the device to fail to turn on or stop working during use, which would make it impossible to locate a victim during an avalanche. These black plastic devices feature "PIEPS" in yellow lettering and "PRO IPS" in white lettering and were sold at specialty outdoor stores and online between February 2024 and November 2024 for about $530 to $620. Black Diamond has received one report of a malfunction, and no injuries have been reported. Consumers can contact the company for a full refund or a free repair, including shipping.

Risk

The battery compartment defect can cause the transceiver to lose power or fail to activate during an emergency. In the event of an avalanche, a failed device would prevent rescuers from locating a buried victim, which could lead to serious injury or death.

What You Should Do

  1. This recall involves Black Diamond Equipment PIEPS Pro IPS Avalanche Transceivers, which are black plastic devices measuring approximately 5 inches long by 3 inches wide with "PIEPS" in yellow lettering on the front.
  2. Check the serial number on the label located inside the battery compartment door; the recall affects units where the first four numbers of the serial number range from 2326 through 2445.
  3. Immediately stop using the recalled avalanche transceivers.
  4. Contact Black Diamond to receive a pre-paid shipping label to return the device for a full refund or a free repair.
  5. Contact Black Diamond toll-free at 866-306-0865 from 9 a.m. to 4:30 p.m. MT Monday through Friday, email at 2024ProIPSrecall@bdel.com, or visit www.blackdiamondequipment.com and click on "Product Recalls" at the top of the page for more information.
  6. Call the CPSC Hotline at 800-638-2772 for additional questions regarding this recall.

Your Remedy Options

๐Ÿ“‹Refund, Repair

Consumers should immediately stop using the avalanche transceivers and contact Black Diamond for a full refund or free repair, including shipping. Consumers will not be asked for proof of purchase and will receive a pre-paid shipping label to return the recalled transceivers. Black Diamond is contacting all known purchasers.

Contact: Black Diamond toll-free at 866-306-0865 from 9 a.m. to 4:30 p.m. MT Monday through Friday, email at 2024ProIPSrecall@bdel.com, or online at https://www.blackdiamondequipment.com/en_US/content/product-recalls/ or www.blackdiamondequipment.com and click on "Product Recalls" located at the top of the webpage or for more information.

Affected Products

Product: PIEPS Pro IPS Avalanche Transceivers
Variants: Black plastic, Yellow mark button, LCD screen
Model:
PRO IPS
Serial Numbers:
First four digits: 2326 through 2445
Date Ranges: Sold February 2024 through November 2024

PIEPS in yellow lettering and PRO IPS in white lettering on the front. Measures about 5 inches long by 3 inches wide.

Product Images

Recalled PIEPS PRO IPS Avalanche Transceiver - front

Recalled PIEPS PRO IPS Avalanche Transceiver - front

Recalled PIEPS PRO IPS Avalanche Transceiver - back

Recalled PIEPS PRO IPS Avalanche Transceiver - back

Transceiver's serial number location

Transceiver's serial number location

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 25077
Status: Active
Sold By: Alpenglow Sports; Cripple Creek Backcountry; EVO Gear; Liberty Mountain; Mountain Chalet; Mammoth Mountaineering; backcountry.com; polaris.com; blackdiamondequipment.com
Manufactured In: Austria
Units Affected: About 770 (In addition, about 70 were sold in Canada)
Distributed To: Nationwide
Importer: Black Diamond Equipment Ltd., of Salt Lake City, Utah
Contact: Black Diamond toll-free at 866-306-0865 from 9 a.m. to 4:30 p.m. MT Monday through Friday, email at 2024ProIPSrecall@bdel.com, or online at https://www.blackdiamondequipment.com/en_US/content/product-recalls/ or www.blackdiamondequipment.com and click on "Product Recalls" located at the top of the webpage or for more information.
Agency Last Updated: December 26, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response