Black Diamond Equipment is recalling approximately 350 Neve Strap Crampons and accessory kits because the screws that connect the plastic heel cup to the aluminum frame can loosen. If the heel cup detaches while the user is hiking or climbing, it poses a fall hazard. The recalled crampons are bright green with black straps and were sold nationwide between January and May 2024 for about $180. Consumers should immediately stop using these products and contact Black Diamond for a full refund.
The screws holding the heel cup in place can vibrate loose during use, allowing the heel cup to detach from the crampon. This can cause the user to lose their footing and fall, especially on icy or steep terrain. The firm has received three reports of the crampons loosening or detaching during use.
Consumers should immediately stop using the recalled Neve Strap Crampons and accessory kits, and contact Black Diamond Equipment to receive a full refund. Consumers will receive a prepaid return label to mail them back to Black Diamond Equipment, after which they will be issued a refund. The firm is contacting all known purchasers.
Date codes are located on the rubber heel strap pull-tab and on the underside of the toe piece under the anti-balling plate.
Sold separately as spare parts/accessories.
Sold separately as spare parts/accessories.
Recalled Neve Strap Crampon
Date code located on the underside of the toe piece of the recalled Neve Strap Crampon
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response