BISSELL is recalling about 142,000 Multi Reach Hand and Floor Vacuum Cleaners because the lithium-ion battery packs can overheat and smoke, posing a fire hazard. The recall follows 17 reports of units smoking or emitting burning odors, with six reports of battery packs catching fire, resulting in two minor burn injuries and three cases of minor property damage. Affected vacuum cleaners were sold in various colors at major retailers like Walmart, Target, and Lowe's, as well as online, from August 2016 through December 2022. Consumers should immediately stop using these vacuums and contact BISSELL to receive a free replacement.
The vacuum's battery pack can overheat during use or charging, which may lead to smoke, fire, property damage, and burn injuries. BISSELL has received reports of battery fires and minor burns associated with this defect.
Consumers should immediately stop using the recalled vacuums and contact BISSELL for instructions on how to deplete the charge on the battery and receive a free replacement vacuum. Recalled lithium-ion batteries should be disposed of in accordance with any local and state laws and not in the trash.
The model numbers are printed on the product rating label located behind the dirt tank. 'Multi Reach' is printed on the hand vacuum portion of the product.
Recalled BISSELL Multi Reach Hand and Floor Vacuum Cleaner with floor attachment
Recalled BISSELL Multi Reach Hand and Floor Vacuum Cleaner with handheld attachment
Location of the dirt tank
Product rating label located behind the dirt tank
A close up of the product rating label behind the dirt tank. The arrow is pointing to the model number
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response