BISSELL has recalled about 3.2 million Steam Shot and Power Steamer Handheld Steam Cleaners because they can expel hot water or steam onto users while heating or during use. This defect poses a serious burn hazard, and BISSELL has already received 183 reports of escaping water or steam, including 157 reports of minor burn injuries. The recalled units were sold in various colors in the 39N7 and 2994 model series at major retailers including Walmart, Target, and Amazon between August 2008 and May 2024. BISSELL is offering consumers a $60 credit for use on their website or a $40 refund for each recalled unit.
The cleaners can malfunction and spray boiling water or steam directly onto the user's skin during operation. BISSELL has received 157 reports of minor burn injuries caused by this issue.
Consumers should immediately stop using the recalled steam cleaners, and contact BISSELL to receive either a $60 credit to be used towards a BISSELL.com purchase, or a $40 refund for each of the recalled steam cleaners. Consumers should visit www.BISSELL.com/steamshotrecall to register for the recall, and for instructions on how to cut the cord and take and upload a photo of the steam cleaner showing the model number and cut cord.
"STEAM SHOT" or "POWER STEAMER" is printed on the side of the product. The model numbers are printed on the product rating label located on the bottom of the unit.
Recalled BISSELL Steam Shot Handheld Steam Cleaner (color may vary)
Model number is printed on label located on the bottom of the product
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response