BISSELL is recalling about 61,000 Cordless Multi-Surface Wet Dry Vacuum models 2551, 2551W, and 25519 because the battery pack's circuit board can overheat and catch fire. The company has received 66 reports of the vacuums smoking or emitting a burning odor, including five reports of the battery pack catching fire and one report of a consumer sustaining a burn injury. These vacuums were sold at Walmart and various online retailers including Amazon and Costco between January 2019 and November 2022 for approximately $360. Consumers should stop using the product immediately and contact BISSELL for a free battery pack replacement.
The circuit board inside the vacuum's battery pack can overheat and smoke, posing a fire hazard to users and their homes. This defect has already resulted in five reported fires and one burn injury.
Consumers should immediately stop using the recalled vacuums and contact BISSELL for a free battery pack replacement. Consumers can either take the product to a local BISSELL authorized service center for a free battery pack replacement or schedule a free in-home repair visit from an authorized BISSELL service technician to replace the existing battery pack.
The model numbers are visible when the clean water tank is removed. 'BISSELL' is printed on the foot of the product.
Recalled BISSELL cordless multi-surface wet dry vacuum (model 2551, 2551W and 25519)
Location of model number
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response