BISSELL is expanding its recall to include about 2,000 Cordless Multi-Surface Wet Dry Vacuums (models 2551R and 25518). An internal circuit board in the battery pack can overheat and smoke, which creates a risk of fire. These units were sold at Ollie's Bargain Outlet and online at hsn.com between May 2019 and July 2021 for between $180 and $330. Consumers can receive a free battery pack replacement through an authorized service center or a free in-home repair visit.
The circuit board inside the vacuum's battery pack can overheat and smoke during use or charging, posing a fire hazard. No incidents or injuries have been reported for these specific models.
Consumers should immediately stop using the recalled vacuums and contact BISSELL for a free battery pack replacement. Consumers can either take the recalled product to a local BISSELL authorized service center for a free battery pack replacement or schedule a free in-home repair visit from an authorized BISSELL service technician to replace the existing battery pack.
The model numbers are visible when the clean water tank is removed. 'BISSELL' is printed on the foot of the product.

Recalled BISSELL cordless multi-surface wet dry vacuum (model 2551R and 25518)

Location of model number
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response