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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Home & Furniture/Cleaning Products

BISSELL Cordless Wet Dry Vacuums Recalled for Fire Hazard

Agency Publication Date: April 6, 2023
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Summary

BISSELL is expanding its recall to include about 2,000 Cordless Multi-Surface Wet Dry Vacuums (models 2551R and 25518). An internal circuit board in the battery pack can overheat and smoke, which creates a risk of fire. These units were sold at Ollie's Bargain Outlet and online at hsn.com between May 2019 and July 2021 for between $180 and $330. Consumers can receive a free battery pack replacement through an authorized service center or a free in-home repair visit.

Risk

The circuit board inside the vacuum's battery pack can overheat and smoke during use or charging, posing a fire hazard. No incidents or injuries have been reported for these specific models.

What You Should Do

  1. This recall involves BISSELL Cordless Multi-Surface Wet Dry Vacuum models 2551R and 25518. 'BISSELL' is printed on the foot of the vacuum, and the model numbers are printed on a label located behind the clean water tank.
  2. Immediately stop using the recalled vacuums and do not attempt to charge them.
  3. Contact BISSELL at 855-417-7001 from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 8 p.m. ET on Saturday, or online at www.BISSELL.com/recall to register for a free remedy.
  4. Schedule a free in-home battery pack replacement by an authorized BISSELL service technician or locate a local authorized service center to perform the repair for free.
  5. For additional information, you may call the CPSC Hotline at 800-638-2772.

Your Remedy Options

🔧Free Repair

Consumers should immediately stop using the recalled vacuums and contact BISSELL for a free battery pack replacement. Consumers can either take the recalled product to a local BISSELL authorized service center for a free battery pack replacement or schedule a free in-home repair visit from an authorized BISSELL service technician to replace the existing battery pack.

Contact: Contact BISSELL toll-free at 855-417-7001 from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 8 p.m. ET on Saturday, or online at www.BISSELL.com/recall or www.BISSELL.com and click on "Product Recalls" at the bottom of the page for more information.

Affected Products

Product: BISSELL Cordless Multi-Surface Wet Dry Vacuum
Variants: Black/Grey with Teal accents
Model:
2551R
25518
Date Ranges: Sold May 2019 — July 2021

The model numbers are visible when the clean water tank is removed. 'BISSELL' is printed on the foot of the product.

Product Images

Recalled BISSELL cordless multi-surface wet dry vacuum (model 2551R and 25518)

Recalled BISSELL cordless multi-surface wet dry vacuum (model 2551R and 25518)

Location of model number

Location of model number

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 23176
Status: Active
Sold By: Ollie's Bargain Outlet; hsn.com
Manufactured In: China
Units Affected: About 2,000 (About 56,000 BISSELL® Cordless Multi-Surface Wet Dry Vacuums Models 2551, 2551W and 25519 were previously recalled in January 2023)
Distributed To: Nationwide
Importer: BISSELL Homecare Inc., of Grand Rapids, Michigan
Contact: Contact BISSELL toll-free at 855-417-7001 from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 8 p.m. ET on Saturday, or online at www.BISSELL.com/recall or www.BISSELL.com and click on "Product Recalls" at the bottom of the page for more information.
Agency Last Updated: April 6, 2023

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response