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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Medications & Supplements/Topical Products

Biotouch Recalls Topical Anesthetic Due to Failure to Meet Child Resistant Closure Requirement; Risk of Poisoning

Agency Publication Date: February 28, 2019
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Summary

Biotouch is recalling about 8,500 units of EZY Gel Topical Anesthetic Gel (lidocaine) because the bottles do not have child-resistant packaging. This failure to meet safety requirements under the Poison Prevention Packaging Act means the product can be easily opened by a child. The gel was sold for about $60 at Biotouch stores, beauty suppliers, and tattoo salons, as well as online at major retailers between August 2013 and August 2018. Consumers should immediately move the product to a secure location and contact Biotouch for a full refund.

Risk

The pain-relieving gel contains lidocaine, which poses a serious risk of poisoning if accidentally ingested or absorbed by young children through improperly secured packaging.

What You Should Do

  1. Immediately place the recalled EZY Gel Topical Anesthetic Gel out of the reach and sight of children in a secure location.
  2. Identify your product by checking the front label for the name 'Biotouch Topical Anesthetic Gel EZY Gel' on a 1-fluid ounce white bottle with a purple label.
  3. Locate the lot number and expiration date on the bottom of the bottle to confirm it was sold between August 2013 and August 2018.
  4. Contact Biotouch toll-free at 844-557-9023 from 10 a.m. to 4 p.m. PT Monday through Friday, or by email at recall@biotouch.com to receive instructions on how to obtain a full refund, including shipping costs.
  5. You can also visit www.biotouch.com and click on 'Recall' at the bottom of the page for more information.
  6. For additional questions, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

๐Ÿ’ฐFull Refund

Consumers should immediately place the recalled topical anesthetic out of reach of children and contact Biotouch for instructions on how to obtain a full refund, including shipping.

Contact: Biotouch toll-free at 844-557-9023 from 10 a.m. to 4 p.m. PT Monday through Friday, email at recall@biotouch.com , or online at www.biotouch.com and click on Recall at the bottom of the page for more information.

Affected Products

Product: EZY Gel Topical Anesthetic Gel (1 fl. oz.)
Date Ranges: August 2013 - August 2018

Product Images

Recalled EZY Gel Topical Anesthetic Gel

Recalled EZY Gel Topical Anesthetic Gel

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 19075
Status: Active
Manufacturer: Biotouch Inc., of City of Industry, Calif.
Sold By: Biotouch stores, beauty suppliers and tattoo salons nationwide and online at www.amazon.com, www.biotouch.com, www.ebay.com, www.jet.com or www.walmart.com from August 2013 through August 2018 for about $60
Distributor: Adventiz Inc. of Chino Hills, Calif. (Online)
Manufactured In: United States
Units Affected: About 8,500
Distributed To: Nationwide
Contact: Biotouch toll-free at 844-557-9023 from 10 a.m. to 4 p.m. PT Monday through Friday, email at recall@biotouch.com , or online at www.biotouch.com and click on Recall at the bottom of the page for more information.
Agency Last Updated: February 28, 2019

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response