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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Critical RiskCPSC
Outdoor & Sports/Swimming & Water

Bestway, Intex, and Polygroup Above-Ground Pools Recalled for Drowning Hazard

Agency Publication Date: July 21, 2025
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Summary

This recall involves approximately 5 million above-ground pools measuring 48 inches or taller from brands including Bestway, Coleman, Intex, and Summer Waves. The pools feature a compression strap around the exterior legs that can create a foothold, allowing young children to climb into the pool and drown. Nine children between the ages of 22 months and 3 years old have reportedly drowned after using these footholds, and three other incidents of children accessing the pools via the straps were reported. Consumers should immediately secure the pool area to prevent child access or drain the pool until they receive and install a free repair kit from the manufacturer.

Risk

The external compression strap creates a ladder-like step that allows small children to climb the side of the pool, posing a severe drowning risk. Nine deaths have already been linked to children gaining unauthorized access to the water via these footholds.

What You Should Do

  1. The recalled products are above-ground pools 48 inches and taller sold under the Bestway, Coleman, Intex, Summer Waves, Summer Escapes, Funsicle, Sand n Sun, and Blue Wave brands. Affected models feature a horizontal compression strap running on the outside and over the vertical support legs.
  2. Check the pool liner on the outside of the pool to find the brand name and model number. Identify if your pool is 48 inches or taller and has the external strap configuration shown in the recall images.
  3. Immediately ensure that children cannot access the pool unattended or drain the pool entirely until the repair kit is installed.
  4. Contact the manufacturer of your specific pool to request a free repair kit: Bestway at 844-593-4003 or BWrecallsupport.expertinquiry.com; Intex at 800-549-8829 or www.Intexcorp.com/recall; or Polygroup at 888-621-4137 or polygrouprecall.com.
  5. You can also reach out via email for assistance: Bestway at BWrecallsupport5516@sedgwick.com, Intex at recallhelp@intexcorp.com, or Polygroup at poolrecall@polygroup.com.
  6. Call the CPSC Hotline at 800-638-2772 if you have additional questions regarding this safety recall.

Your Remedy Options

๐Ÿ”งFree Repair

Consumers should contact Bestway, Intex or Polygroup to request a repair kit. In the interim consumers should ensure that children cannot access the pool unattended or, alternatively, drain the pool until the repair can be installed.

Contact: Bestway toll free at 844-593-4003 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at https://BWrecallsupport.expertinquiry.com or email at BWrecallsupport5516@sedgwick.com for more information. Intex toll-free at 800-549-8829 from 8:30 a.m. to 5 p.m. PTMonday through Friday, or online at www.Intexcorp.com/recall or email recallhelp@intexcorp.com for more information. Polygroup toll-free at 888-621-4137 from 5 a.m. to 11 p.m. MT Monday through Friday or online at https://polygrouprecall.com or email at poolrecall@polygroup.com for more information.

Affected Products

Product: Bestway and Coleman Above-Ground Pools (48" and taller)
Variants: Power Steel, Steel Pro, Coleman Power Steel
Date Ranges: Sold 2008 to 2024

Includes models with compression straps running on the outside and over vertical support legs.

Product: Intex Above-Ground Pools (48" and taller)
Variants: Metal Frame Pools, Ultra Frame Pools
Date Ranges: Sold 2002 to 2012

Includes models with compression straps running on the outside and over vertical support legs.

Product: Intex Above-Ground Pools (Retail Exclusive)
Variants: Prism Frame Pool, Ultra XTR Frame Pool
Date Ranges: Sold 2024 to 2025

Sold only at Intexcorp.com and Walmart.

Product: Polygroup Above-Ground Pools (48" and taller)
Variants: Summer Waves (2015-2025), Summer Escapes (2006-2015), Funsicle (2023-2025), Sand n Sun (2008-2011), Blue Wave (2014-2025)
Date Ranges: Sold 2006 to 2025

Includes models with compression straps running on the outside and over vertical support legs.

Product Images

Example of child using the compression strap to stand on above-ground pool, illustrating the hazard involved

Example of child using the compression strap to stand on above-ground pool, illustrating the hazard involved

Examples of recalled above-ground pools with arrows showing the compression strap running externally on the outside and over the vertical support legs

Examples of recalled above-ground pools with arrows showing the compression strap running externally on the outside and over the vertical support legs

Examples of Strap Configurations for Recalled Above-Ground Pools 48-Inches and Taller

Examples of Strap Configurations for Recalled Above-Ground Pools 48-Inches and Taller

Examples of Strap Configurations Running Behind the Pole for Above-Ground Pools 48-Inches and Taller that are Not Recalled

Examples of Strap Configurations Running Behind the Pole for Above-Ground Pools 48-Inches and Taller that are Not Recalled

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 25393
Status: Active
Sold By: Walmart; Target; Sears; Lowe's; Kmart; Toys "R" Us; Sam's Club; The Home Depot; Big Lots; Costco; BJ's; Amazon.com; Wayfair.com; Bestway USA; Intex; Funsicle; Summer Waves
Distributor: Bestway (Hong Kong) International Ltd.; Intex Recreation Corp. (Long Beach, California); Polygroup North America Inc. (El Paso, Texas)
Manufactured In: China
Units Affected: About 5 million (In addition, approximately 266,000 were sold in Canada)
Distributed To: Nationwide
Contact: Bestway toll free at 844-593-4003 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at https://BWrecallsupport.expertinquiry.com or email at BWrecallsupport5516@sedgwick.com for more information. Intex toll-free at 800-549-8829 from 8:30 a.m. to 5 p.m. PTMonday through Friday, or online at www.Intexcorp.com/recall or email recallhelp@intexcorp.com for more information. Polygroup toll-free at 888-621-4137 from 5 a.m. to 11 p.m. MT Monday through Friday or online at https://polygrouprecall.com or email at poolrecall@polygroup.com for more information.
Agency Last Updated: July 24, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response