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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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High RiskCPSC
Kitchen & Cookware/Small Appliances

Insignia Air Fryers and Ovens Recalled for Fire and Burn Hazards

Agency Publication Date: March 14, 2024
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Summary

Best Buy has recalled about 187,400 Insignia brand Air Fryers and Air Fryer Ovens due to reports of units overheating. The company has received 24 reports of the appliances melting or glass doors shattering, including six instances where the air fryers caught on fire. Affected models include NS-AF34D2, NS-AF5DSS2, NS-AF5MSS2, NS-AF8DBD2, NS-AF10DBK2, and NS-AF10DSS2, which were sold at Best Buy stores and online at BestBuy.com and eBay. Consumers should immediately stop using these appliances and register for a refund in the form of a check or store credit.

Risk

The air fryers can overheat, causing handles to melt or break, while the air fryer ovens can overheat causing the glass door to shatter. These failures pose serious fire, burn, and laceration hazards to anyone nearby.

What You Should Do

  1. This recall involves Insignia Air Fryers and Air Fryer Ovens with model numbers NS-AF34D2, NS-AF5DSS2, NS-AF5MSS2, NS-AF8DBD2, NS-AF10DBK2, and NS-AF10DSS2.
  2. Check the product rating label located on the underside of your unit to confirm the brand is INSIGNIA and the model number matches one of the affected codes.
  3. Immediately stop using the recalled air fryer or oven and unplug it from the power source.
  4. Visit https://www.recallrtr.com/airfryer to register and find specific instructions on how to submit photos of the unit, the model number, and proof of purchase.
  5. Follow the online instructions to safely destroy the unit and provide photo evidence to receive a refund via check or Best Buy store credit.
  6. Do not return the recalled appliances to Best Buy retail stores; all refunds must be processed through the dedicated recall website.
  7. For more information, call Best Buy at 800-566-7498 from 7 a.m. to 6 p.m. CT Monday through Friday.
  8. For additional questions, call the CPSC Hotline at 800-638-2772.

Your Remedy Options

๐Ÿ’ฐFull Refund

Consumers should immediately stop using the recalled Insignia air fryers and air fryer ovens and visit https://www.recallrtr.com/airfryer for instructions on how to submit photos of the recalled unit(s), the model number, purchase receipt, and on the destruction of the unit. Consumers can receive a refund in the form of a refund check or a Best Buy store credit. A consumer will receive the amount on the purchase receipt, or they will receive the average sales price for the model if no receipt is provided. Consumers should not return the recalled air fryers or air fryer ovens to Best Buy stores. Best Buy has contacted all known purchasers directly.

Contact: Best Buy at 800-566-7498 from 7 a.m. to 6 p.m. CT Monday through Friday or register online at https://www.recallrtr.com/airfryer to receive a refund. Consumers can also go online at http://www.bestbuy.com/product/recalls or www.bestbuy.com and click on "Product Recalls" located under the "Order and Purchase" column located at the bottom of the page for more information.

Affected Products

Product: Insignia 3.4-qt. Digital Air Fryer
Variants: Black
Model:
NS-AF34D2
Date Ranges: Sold November 2021 through November 2023

Plastic body

Product: Insignia 5-qt. Digital Air Fryer
Variants: Stainless Steel
Model:
NS-AF5DSS2
Date Ranges: Sold November 2021 through November 2023

Plastic and stainless-steel body

Product: Insignia 5-qt. Digital Air Fryer
Variants: Black
Model:
NS-AF5MSS2
Date Ranges: Sold November 2021 through November 2023

Plastic body

Product: Insignia 8-qt. Air Fryer Dual Basket
Variants: Black
Model:
NS-AF8DBD2
Date Ranges: Sold November 2021 through November 2023

Plastic body

Product: Insignia 10-qt. Digital Air Fryer Oven
Variants: Black
Model:
NS-AF10DBK2
Date Ranges: Sold November 2021 through November 2023

Plastic body

Product: Insignia 10-qt. Digital Air Fryer Oven
Variants: Stainless Steel
Model:
NS-AF10DSS2
Date Ranges: Sold November 2021 through November 2023

Plastic and stainless-steel body

Product Images

Recalled Insignia 3.4-qt. Digital Air Fryer model NS-AF34D2

Recalled Insignia 3.4-qt. Digital Air Fryer model NS-AF34D2

Recalled Insignia 5-qt. Digital Air Fryer model NS-AF5DSS2

Recalled Insignia 5-qt. Digital Air Fryer model NS-AF5DSS2

Recalled Insignia 5-qt. Digital Air Fryer model NS-AF5MSS2

Recalled Insignia 5-qt. Digital Air Fryer model NS-AF5MSS2

Recalled Insignia 8-qt. Air Fryer Dual Basket model NS-AF8DBD2

Recalled Insignia 8-qt. Air Fryer Dual Basket model NS-AF8DBD2

Recalled Insignia 10-qt. Digital Air Fryer Oven model NS-AF10DBK2 (black)

Recalled Insignia 10-qt. Digital Air Fryer Oven model NS-AF10DBK2 (black)

Recalled Insignia 10-qt. Digital Air Fryer Oven model NS-AF10DSS2 (stainless steel)

Recalled Insignia 10-qt. Digital Air Fryer Oven model NS-AF10DSS2 (stainless steel)

Product rating label on the underside of the unit showing INSIGNIA brand and the model number

Product rating label on the underside of the unit showing INSIGNIA brand and the model number

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 24159
Status: Active
Sold By: Best Buy; bestbuy.com; eBay.com
Manufactured In: China
Units Affected: About 187,400 (In addition, about 99,900 were sold in Canada)
Distributed To: Nationwide
Importer: Best Buy Purchasing LLC, of Richfield, Minnesota
Contact: Best Buy at 800-566-7498 from 7 a.m. to 6 p.m. CT Monday through Friday or register online at https://www.recallrtr.com/airfryer to receive a refund. Consumers can also go online at http://www.bestbuy.com/product/recalls or www.bestbuy.com and click on "Product Recalls" located under the "Order and Purchase" column located at the bottom of the page for more information.
Agency Last Updated: March 14, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response