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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Electronics & Technology/Smart Home

Bellman & Symfon Recalls Flash Receivers for Reduced Hearing Persons; Unit Can Fail to Alert in an Emergency

Agency Publication Date: April 30, 2020
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Summary

Bellman & Symfon has recalled approximately 450 Flash Receivers (model BE1442 MHz) used in their Visit smart home system for hearing-impaired individuals. The receiver's backup battery can fail to charge properly, causing the device to stop working and fail to flash during emergencies like fire alarms or incoming phone calls. These white devices are about six inches tall and were sold online at HarrisComm.com between June 2016 and March 2020. Consumers are eligible for a free repair to correct the battery defect.

Risk

The back-up battery in the flash receiver may fail to charge, preventing the device from providing visual alerts during an emergency. This failure could result in hearing-impaired individuals being unaware of a sounding fire alarm, doorbell, or telephone, posing a significant safety hazard.

What You Should Do

  1. Check your Flash Receiver's serial number by looking at the body of the unit under the battery cover or under the batteries next to the barcode.
  2. Verify if your unit's serial number is included: BE1442141400001 through BE1442141402040; BE1442174430001 through BE1442174433060; BE1442186360001 through BE1442186362040; BE1442188570001 through BE1442188571020; BE1442180030001 through BE1442180032550; or BE1442180840001 through BE1442180842550.
  3. Contact Bellman & Symfon immediately at 833-235-5626, email support.bsn@bellman.com, or visit www.bellman.com/recall to arrange for a free repair.
  4. While waiting for your repair, you may continue to use the receiver, but the manufacturer advises you to unplug and re-plug the unit regularly to ensure it stays properly powered.
  5. Call the CPSC Hotline at 800-638-2772 for any additional questions or concerns.

Your Remedy Options

๐Ÿ”งFree Repair

Consumers should immediately contact Bellman & Symfon to receive a free repair. Consumers can continue to use their Flash Receivers until they receive the free repair, but the firm advises in the meantime to unplug and re-plug their units to keep them properly powered.

Contact: Bellman & Symfon toll-free at 833-235-5626 from 8 a.m. to 5:30 p.m. ET Monday through Friday, email at support.bsn@bellman.com or online at www.bellman.com/recall or at www.bellman.com and click on Product Recall under Products for more information.

Affected Products

Product: Bellman & Symfon Flash Receiver (BE1442 MHz)
Model:
BE1442 MHz
Lot Numbers:
BE1442141400001 ~ BE1442141402040
BE1442174430001 ~ BE1442174433060
BE1442186360001 ~ BE1442186362040
BE1442188570001 ~ BE1442188571020
BE1442180030001 ~ BE1442180032550
BE1442180840001 ~ BE1442180842550
Date Ranges: June 2016 - March 2020

Product Images

Recalled Bellman & Symfon Flash Receivers

Recalled Bellman & Symfon Flash Receivers

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 20114
Status: Active
Manufacturer: Bellman & Symfon AB, of Sweden
Sold By: Online at HarrisComm.com from June 2016 through March 2020 for about $185.
Manufactured In: China
Units Affected: About 450
Distributed To: Nationwide
Importer: Bellman & Symfon North America Inc., of Wilmington, N.C.
Contact: Bellman & Symfon toll-free at 833-235-5626 from 8 a.m. to 5:30 p.m. ET Monday through Friday, email at support.bsn@bellman.com or online at www.bellman.com/recall or at www.bellman.com and click on Product Recall under Products for more information.
Agency Last Updated: April 30, 2020

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response