Bella Elevator has recalled about 10,500 Symmetry brand residential elevators manufactured between 2009 and 2021. The recall includes Symmetry IGD, Hydraulic, and Winding Drum models used in consumers' homes. These elevators were sold nationwide through authorized dealers and directly to consumers for home installation. Bella is providing free space guards and installation assistance to address hazardous gaps between the elevator doors.
Young children can become trapped in the gap between the exterior landing door and the interior elevator car door. If the elevator is called to another floor while a child is in this space, they can suffer serious injuries or death from being crushed or pinned.
Consumers should keep unsupervised young children away from the recalled residential elevators and contact the manufacturers for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided on request.
The Symmetry brand name is located on the elevators' controllers.
Residential Elevator with Space Between the Exterior Landing (Hoistway) Door and Interior Elevator Car (Accordion) Door. A young child can become entrapped if there is a hazardous gap between the doors.
Scenario depicting a child trapped between an exterior landing (hoistway) door and an interior elevator car door due to a hazardous gap. The exterior door locks the young child in the space between the doors when the elevator is called to another floor, putting the child at risk of being crushed or pinned and suffering serious injuries or death.
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response