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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskFDA Device
Medical Devices/Diagnostic Equipment

Beckman Coulter Mishima K.K.: DxC 500 AU Clinical Chemistry Analyzer Recalled for Software Bug

Agency Publication Date: July 31, 2024
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Summary

Beckman Coulter Mishima K.K. has recalled 24 DxC 500 AU Clinical Chemistry Analyzers due to two software bugs that can cause incorrect patient test results. The first issue occurs when a shared rack is used for both patient samples and calibration materials, leading the machine to misidentify a calibration result as a patient result. The second issue involves the system incorrectly allowing calibration using expired materials. These devices are used in laboratories to measure chemicals in patient samples, and errors could lead to incorrect medical diagnoses.

Risk

If the software bug causes a calibration value to be recorded as a patient test result, or if expired materials are used for calibration, a doctor could receive an inaccurate report for a patient's health. While no serious injuries or deaths have been reported, inaccurate diagnostic data can lead to improper medical treatments or delayed care.

What You Should Do

  1. Identify if your laboratory is using a DxC 500 AU Clinical Chemistry Analyzer with Catalog Number C63520 and UDI-DI code 14987666545065.
  2. Check the serial number on your analyzer to see if it matches one of the 24 affected units: 2023070010, 2023060005, 2023090015, 2023070009, 2023080011, 2023080012, 2023100019, 2023100018, 2023100020, 2024010037, 2024010036, 2023110022, 2024010038, 2023090016, 2024020040, 2024020041, 2024020039, 2024020043, 2024020042, 2023110023, 2024020045, 2024020046, 2024010024, or 2024010025.
  3. Review laboratory protocols to ensure dedicated racks are managed correctly and expired calibrators are not utilized until a software fix is implemented.
  4. Contact your healthcare provider or the manufacturer, Beckman Coulter Mishima K.K., for further technical instructions, software update information, and potential refund or repair options.
  5. For additional information or questions regarding this recall, contact the FDA at 1-888-463-6332 or visit www.fda.gov/medical-devices/medical-device-recalls.

Your Remedy Options

๐Ÿ“‹Other Action

Technical software correction and manufacturer notification

How to: Contact your healthcare provider or the manufacturer for further instructions and potential refund

Affected Products

Product: DxC 500 AU Clinical Chemistry Analyzer
Model / REF:
REF C63520
Catalog Number: C63520
UDI-DI code: 14987666545065
Lot Numbers:
2023070010
2023060005
2023090015
2023070009
2023080011
2023080012
2023100019
2023100018
2023100020
2024010037
2024010036
2023110022
2024010038
2023090016
2024020040
2024020041
2024020039
2024020043
2024020042
2023110023
2024020045
2024020046
2024010024
2024010025

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 94820
Status: Active
Manufacturer: Beckman Coulter Mishima K.K.
Sold By: Beckman Coulter; Medical laboratories; Diagnostic centers
Manufactured In: Japan
Units Affected: 24 analyzers
Distributed To: Alabama, California, Georgia, Hawaii, Illinois, Michigan, Minnesota, Mississippi, Nebraska, New York, Oregon, Pennsylvania, South Carolina

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.