Beckman Coulter Mishima K.K. is recalling 24 DxC 500 AU Clinical Chemistry Analyzers due to a software error that occurs after the machine processes 250 sample racks. This defect causes the instrument to hold samples requiring a rerun or reflex test in a buffer area and report an error code '9000'. This issue can lead to significant delays in providing critical medical test results to patients. If you use this analyzer, contact the manufacturer to address the software problem.
The software defect causes samples to be held without processing after a specific threshold is reached, which may delay clinical results and potentially impact patient care decisions that rely on timely diagnostic data.
Software issue resolution and delay management
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: FDA iRES · Raw API Response
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