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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskFDA Device
Medical Devices/Diagnostic Equipment

Beckman Coulter DxC 500 AU Clinical Chemistry Analyzer Recalled for Software Defect

Agency Publication Date: April 3, 2025
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Summary

Beckman Coulter is recalling 143 DxC 500 AU Clinical Chemistry Analyzers because a software defect in versions V1.3 through V1.4.3 can lead to incorrect laboratory test results. When a lab technician reruns certain tests, the system may fail to update the final calculated result with the new data, reporting the initial (and potentially incorrect) result instead. This issue was discovered through internal company testing and affects 74 units in the United States and 69 units internationally.

Risk

The software defect may cause the system to report incorrect results or cause a delay in reporting patient results, which can impact medical treatment decisions. No injuries or patient incidents have been reported to date.

What You Should Do

  1. This recall affects Beckman Coulter DxC 500 AU Clinical Chemistry Analyzers (Catalog Numbers C63519 and C63520) running software versions V1.3, V1.4, V1.4.1, V1.4.2, or V1.4.3.
  2. Identify your device by checking the catalog number and serial number on the instrument label. See the Affected Products section below for the full list of affected codes.
  3. Stop using the recalled product. Contact Beckman Coulter or your authorized distributor immediately to arrange for a software correction, repair, or return of the affected instrument.
  4. For further questions or to report issues, call the FDA Consumer Complaint hotline at 1-888-463-6332.

Your Remedy Options

๐Ÿ“‹Other Action
How to: Stop using the recalled product. Contact the manufacturer or your distributor to arrange return, replacement, or correction.

Affected Products

Product: DxC 500 AU Clinical Chemistry Analyzer
Variants: Software Versions V1.3, V1.4, V1.4.1, V1.4.2, V1.4.3
Model / REF:
C63519
Serial Numbers:
2024060094
2024070114
2024090174
2024090170
2024070118
UDI:
14987666545058

Automated chemistry analyzer for in vitro diagnostic use.

Product: DxC 500 AU Clinical Chemistry Analyzer
Variants: Software Versions V1.3, V1.4, V1.4.1, V1.4.2, V1.4.3
Model / REF:
C63520
Serial Numbers (138):
2024010028
2024060085
2024070116
2024080159
2023070009
2024070134
2024090172
2024090199
2024010026
2023110023
2024010024
2024010025
2024080150
2024080152
2024080161
2024090163
2024090165
2024090167
2024060077
2024060082
2024100209
2024090197
2023080011
2024010038
2024050066
2024010035
2024050072
2024040056
2024030049
2024020039
2024020040
2024020046
2024070111
2024030051
2024030052
2024010033
2024100215
2024100203
2023090015
2024100222
2024100224
2024060103
2024060104
2024100207
2024030054
2024060101
2024010029
2024100228
2024080146
2024080138
UDI:
14987666545065

Automated chemistry analyzer for in vitro diagnostic use.

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 96430
Status: Active
Manufacturer: Beckman Coulter Inc.
Sold By: Beckman Coulter Inc.; Professional medical laboratories
Manufactured In: United States
Units Affected: 143 systems (U.S. 74 and O.U.S. 69)
Distributed To: Alabama, California, Colorado, Georgia, Idaho, Illinois, Indiana, Louisiana, Massachusetts, Minnesota, Mississippi, Montana, North Carolina, New Mexico, Nevada, New York, Oklahoma, Oregon, Pennsylvania, Puerto Rico, South Carolina, Tennessee, Texas, Washington, Wisconsin

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.