Beckman Coulter, Inc. is recalling 324 units of the DxI 9000 Access Immunoassay Analyzer (Catalog Number C11137) running software version 1.20 due to a manufacturing defect. A motor/encoder and cable were installed incorrectly in specific units, causing the device to trigger error codes. This defect prevents the analyzer from performing medical tests (assays), leading to significant delays in generating patient results. No injuries have been reported, but field service is required to correct the installation and resolve the delays.
The incorrect motor installation causes instrument error codes that halt the diagnostic testing process. This results in a delay of laboratory results, which could potentially delay critical clinical diagnoses and patient treatment decisions.
Quantity: 324 units. Affects instruments manufactured starting with serial number 300141.
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
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Sources: FDA iRES ยท Raw API Response
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