Go Backs
HomeCategoriesStatesCheck Your Home
Go Backs

Track product recalls and safety alerts from CPSC, FDA, NHTSA, and USDA. Stay informed and keep your family safe.

Browse

  • Categories
  • States
  • Check Your Home
  • Risk Levels

Agencies

  • CPSC
  • FDA Food
  • FDA Drug
  • FDA Device
  • FDA Veterinary
  • NHTSA
  • USDA

Company

  • About
  • FAQ
  • Contact
  • Terms of Service
  • Privacy Policy
Buy Me a Coffee

Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

ยฉ 2026 Go Backs. All rights reserved.

Medium RiskFDA Device
Medical Devices/Home Healthcare

Baxter Healthcare Corporation: Hill-Rom PRO+ Mattress Surfaces Re-evaluated for Service Record Errors

Agency Publication Date: March 29, 2024
Share:
Sign in to monitor this recall

Summary

Baxter Healthcare Corporation is recalling 232 Hill-Rom PRO+ 36-inch MRS Surfaces (mattresses) because inconsistencies were found in service records from a previous safety correction. The company needs to reassess these specific mattresses to ensure they were correctly repaired and that the correct serial numbers were documented. These mattresses are used for patient support and to help prevent or treat pressure injuries, and an incomplete repair could affect their performance.

Risk

If the previous safety corrections were not performed accurately due to record-keeping errors, the mattress may not function as intended, potentially failing to provide the necessary support or pressure relief for patients.

What You Should Do

  1. Identify if you have a Hill-Rom PRO+ 36" MRS Surface (Model REF P7924A03) by checking the product label for UDI/DI 00887761977884.
  2. Check your device serial number against the list of 232 impacted units, which includes codes such as W330BP6363, W333BP6439, W334BP6477, X047BP7353, and others listed in the product details.
  3. Contact Baxter Healthcare Corporation at 1 Baxter Pkwy, Deerfield, Illinois, to schedule a reassessment of your impacted mattress to confirm it has been properly serviced.
  4. Consult with your healthcare provider if you have concerns about the performance of a mattress currently in use for patient care.
  5. For further questions or to confirm if your specific serial number is affected, contact Baxter directly or visit the FDA medical device recall website.
  6. Contact the FDA hotline at 1-888-463-6332 for additional information regarding this medical device recall.

Your Remedy Options

You have 2 options:

๐Ÿ”งOption 1: Free Repair

Reassessment and correction of impacted mattresses

How to: Baxter will reassess the impacted mattresses to confirm they have been corrected as identified by the service order and verify the correct serial numbers.
๐Ÿ“‹Option 2: Other Action

Healthcare provider or manufacturer consultation

How to: Contact your healthcare provider or the manufacturer for further instructions and potential refund

Affected Products

Product: Hill-Rom PRO+ 36" MRS Surface
Model / REF:
REF P7924A03
UDI/DI 00887761977884
Lot Numbers (232):
W330BP6363
W333BP6439
W334BP6477
W334BP6535
W337BP6631
W341BP6675
X047BP7353
X049BP7431
W330BP6365
W333BP6440
W334BP6478
W334BP6536
W337BP6632
W341BP6676
X047BP7354
X049BP7432
W330BP6366
W333BP6442
W334BP6480
W334BP6537
W337BP6633
W341BP6678
X047BP7355
X049BP7433
W330BP6367
W333BP6445
W334BP6481
W337BP6565
W337BP6634
W341BP6679
X047BP7356
X063BP7505
W330BP6368
W333BP6446
W334BP6485
W337BP6566
W337BP6635
W341BP6681
X047BP7357
X063BP7506
W330BP6382
W333BP6447
W334BP6486
W337BP6567
W337BP6636
W341BP6683
X047BP7358
X063BP7507
W330BP6383
W333BP6448

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 94192
Status: Active
Manufacturer: Baxter Healthcare Corporation
Sold By: Authorized Medical Distributors
Manufactured In: United States
Units Affected: 232 units
Distributed To: Colorado

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.