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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskFDA Device
Medical Devices/Diagnostic Equipment

Baxter Healthcare Corporation: Cardio Server E3 ECG Management System Software Due to Unresponsive Tool

Agency Publication Date: September 28, 2023
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Summary

Baxter Healthcare is issuing an urgent medical device correction for 89 units of its Epiphany Cardio Server E3 ECG Management System software, specifically versions v6.1.x, v6.2.x, and v7.0.x. The recall was initiated because the caliper tool—used for measuring heart rhythms—can become non-responsive and temporarily stop working. This defect was identified after a report of the tool failing during use. Consumers should contact their healthcare provider or Baxter Healthcare for instructions on how to address this software issue.

Risk

A non-responsive caliper tool prevents clinicians from making precise cardiac measurements on an ECG, which could lead to delays in diagnosis or clinical decision-making during heart monitoring. One incident of the tool becoming non-responsive has been reported.

What You Should Do

  1. Identify if your facility is using Baxter Epiphany Cardio Server E3 ECG Management System software versions v6.1.x, v6.2.x, or v7.0.x.
  2. Check the software version and UDI/DI codes on your system: v6.1.x (UDI/DI 00860991000355), v6.2.x (UDI/DI 00860991000362), or v7.0.x (UDI/DI 00860991000379). All serial numbers for these versions are affected.
  3. If you encounter a non-responsive caliper tool, contact Baxter Healthcare technical support or your facility's IT department to report the issue and receive guidance on temporary workarounds or software updates.
  4. Contact Baxter Healthcare Corporation directly at their Deerfield, Illinois headquarters or through their official support channels for further instructions and information regarding the software correction.
  5. Contact your healthcare provider if you have concerns about how this software issue may have impacted your cardiac diagnostic results.
  6. For additional information, contact the FDA at 1-888-463-6332 (1-888-INFO-FDA) or visit www.fda.gov/medical-devices/medical-device-recalls.

Your Remedy Options

📋Other Action

Urgent Medical Device Correction/Software Update

How to: Contact your healthcare provider or the manufacturer for further instructions and potential refund

Affected Products

Product: Baxter Epiphany Cardio Server E3 ECG Management System Software v6.1.x
Model / REF:
UDI/DI 00860991000355
Lot Numbers:
All serial numbers
Product: Baxter Epiphany Cardio Server E3 ECG Management System Software v6.2.x
Model / REF:
UDI/DI 00860991000362
Lot Numbers:
All serial numbers
Product: Baxter Epiphany Cardio Server E3 ECG Management System Software v7.0.x
Model / REF:
UDI/DI 00860991000379
Lot Numbers:
All serial numbers

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 92940
Status: Active
Manufacturer: Baxter Healthcare Corporation
Sold By: Direct distribution to healthcare facilities
Manufactured In: United States
Units Affected: 89 units
Distributed To: Alaska, Alabama, Arkansas, Arizona, California, Connecticut, Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Kentucky, Massachusetts, Maryland, Missouri, Mississippi, Montana, Nebraska, New Hampshire, New Mexico, Nevada, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Virginia, Washington, Wisconsin, West Virginia

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES · Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.