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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskFDA Device
Medical Devices/Monitoring Devices

Welch Allyn SureTemp Plus Thermometer Probes Recalled for Temperature Errors

Agency Publication Date: October 23, 2025
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Summary

Baxter Healthcare Corporation is recalling 5,209 Welch Allyn SureTemp Plus thermometer probes because they were incorrectly programmed. The oral and axillary (underarm) probes were inadvertently set with a rectal configuration, which can cause the device to show a temperature lower than the person's actual body temperature. This recall affects probes used with the SureTemp Plus 690 and 692 thermometer models. If you are using these probes, contact your healthcare provider or the manufacturer to arrange for a replacement or correction.

Risk

Because the probes display a temperature lower than the true value, there is a significant risk that a fever or infection could go undetected. This could lead to a delay in medical treatment for serious symptoms or underlying infections.

What You Should Do

  1. This recall involves Welch Allyn Oral/Axillary Probes (Product code 02893-000) used as accessories with Welch Allyn SureTemp Plus 690 (Product codes 01690-200 and 01690-400) and Welch Allyn SureTemp Plus 692 (Product code 01692-200) thermometers.
  2. Check the product code and serial number on the device label or packaging to see if your unit is affected. See the Affected Products section below for the full list of affected codes.
  3. Stop using the recalled probes immediately to avoid incorrect temperature readings.
  4. Contact Baxter Healthcare Corporation or your authorized medical device distributor to arrange for a return, replacement, or correction of the affected probes.
  5. Call the FDA at 1-888-463-6332 or visit www.fda.gov/medical-devices/medical-device-recalls for more information regarding this safety alert.

Your Remedy Options

📋Other Action
How to: Stop using the recalled product. Contact the manufacturer or your distributor to arrange return, replacement, or correction.

Affected Products

Product: Welch Allyn SureTemp Plus 690 Thermometer (Oral/Axillary Probe Accessory)
Variants: Oral Probe, Axillary Probe
Model / REF:
01690-200
Serial Numbers (3199):
24518445
24518446
24518447
24518448
24518449
24518450
24518451
24518452
24518453
24518454
24518455
24518456
24518457
24518458
24518459
24518460
24518461
24518462
24518463
24518464
24518465
24518466
24518467
24518468
24518469
24518470
24518471
24518472
24518473
24518474
24518475
24518476
24518477
24518478
24518479
24518480
24518481
24518482
24518483
24518484
24518485
24518486
24518487
24518488
24518489
24518490
24518491
24518492
24518493
24518494
UDI:
02893-000

Oral/axillary probes used with Welch Allyn SureTemp Plus 690 thermometers.

Product: Welch Allyn SureTemp Plus 690 Thermometer (Oral/Axillary Probe Accessory)
Variants: Oral Probe, Axillary Probe
Model / REF:
01690-400
Serial Numbers (449):
24521201
24521202
24521203
24521204
24521205
24521206
24521207
24521208
24521209
24521210
24521211
24521212
24521213
24521214
24521215
24521216
24521217
24521218
24521219
24521220
24521221
24521222
24521223
24521224
24521225
24521226
24521227
24521228
24521229
24521230
24521231
24521232
24521233
24521234
24521235
24521236
24521237
24521238
24521239
24521240
24521241
24521242
24521243
24521244
24521245
24521246
24521247
24521248
24521249
24521250
UDI:
02893-000

Oral/axillary probes used with Welch Allyn SureTemp Plus 690 thermometers.

Product: Welch Allyn SureTemp Plus 692 Thermometer (Oral/Axillary Probe Accessory)
Variants: Oral Probe, Axillary Probe
Model / REF:
01692-200
Serial Numbers (1561):
24520619
24520620
24520621
24520622
24520623
24520624
24520625
24520626
24520627
24520628
24520629
24520630
24520631
24520632
24520633
24520634
24520635
24520636
24520637
24520638
24520639
24520640
24520641
24520642
24520643
24520644
24520645
24520646
24520647
24520648
24520649
24520650
24520651
24520652
24520653
24520654
24520655
24520656
24520657
24520658
24520659
24520660
24520661
24520662
24520663
24520664
24520665
24520666
24520667
24520668
UDI:
02893-000

Oral/axillary probes used with Welch Allyn SureTemp Plus 692 thermometers.

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 97614
Status: Active
Manufacturer: Baxter Healthcare Corporation
Sold By: Authorized medical supply dealers; Specialty retailers
Manufactured In: United States
Units Affected: 5209
Distributed To: Nationwide

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES · Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.