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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskFDA Device
Medical Devices/Monitoring Devices

Barco N.V.: MNA-420 ENC HDMI Video Encoder Recalled Due to Video Loss Risk

Agency Publication Date: July 11, 2024
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Summary

Barco N.V. has recalled 88 units of the MNA-420 ENC HDMI video encoder (Material Number K9303311) due to a technical failure when used with certain internal modules. When connected to a specific SFP+ module supplied by Molex, the first HDMI channel can become inaccessible, rendering the entire encoder unit unusable for its intended medical imaging display purpose. This issue can also cause diagnostic readings from the module to become unavailable, potentially disrupting critical video feeds in a clinical environment.

Risk

The failure of the HDMI channel and the loss of module readings can result in the loss of real-time video transmission. In a medical setting, this could lead to the sudden unavailability of critical diagnostic imagery during a procedure, potentially causing delays or compromising patient care.

What You Should Do

  1. Identify your device by checking for the MNA-420 ENC HDMI model name and Material Number K9303311 on the product label.
  2. Check the serial number on the back or bottom of your unit against the following affected list: 2530986299 through 2530986327, 2531041577 through 2531041591, 2531041592 through 2531041610, 2531041612 through 2531041616, 2530985205, and 2530986280 through 2530986298.
  3. Verify if your unit is equipped with a Molex SFP+ module (Part Number: B620050) in the ETH0 slot.
  4. If you own an affected device, contact your healthcare provider's technical department or Barco N.V. directly to discuss the necessary hardware adjustments or module replacements.
  5. For further instructions regarding potential technical support or product returns, contact Barco N.V. at their headquarters in Kortrijk, Belgium, or reach out to your local authorized distributor.
  6. For additional information or to report further issues, contact the FDA at 1-888-463-6332.

Your Remedy Options

๐Ÿ“‹Other Action

Contact healthcare provider or manufacturer for technical resolution

How to: Contact your healthcare provider or the manufacturer for further instructions and potential refund

Affected Products

Product: MNA-420 ENC HDMI (Material Number K9303311)
Model / REF:
K9303311
MNA-420 ENC HDMI
Lot Numbers (88):
2530986299
2530986300
2530986301
2530986302
2530986303
2530986304
2530986305
2530986306
2530986307
2530986308
2530986309
2530986310
2530986311
2530986312
2530986313
2530986314
2530986315
2530986316
2530986317
2530986318
2530986319
2530986320
2530986321
2530986322
2530986323
2530986324
2530986325
2530986326
2530986327
2531041594
2531041591
2531041578
2531041585
2531041595
2531041596
2531041586
2531041588
2531041587
2531041577
2531041584
2531041581
2531041612
2531041608
2531041600
2531041601
2531041604
2531041599
2531041602
2531041605
2531041606

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 94731
Status: Resolved
Manufacturer: Barco N.V.
Sold By: Authorized Medical Distributors
Manufactured In: Belgium
Units Affected: 88 units
Distributed To: Florida

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.