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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Electronics & Technology/Computing

Bambu Lab A1 3D Printers Recalled for Electric Shock and Fire Hazards

Agency Publication Date: June 13, 2024
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Summary

Bambu Lab has recalled approximately 12,800 model A1 3D printers because the heatbed cable can bend or become damaged during use. If damaged, the cable can short-circuit and spark or burn through its insulation, posing serious risks of fire and electric shock. The company has received 19 reports of damaged cables, including one report of a cable sparking, though no injuries have been reported. These printers were sold at Micro Center and online between December 2023 and January 2024.

Risk

A damaged or bent heatbed cable can short-circuit and cause sparking or combustion of the insulation layer. This defect creates a direct risk of fire or electrical shock to the user.

What You Should Do

  1. This recall involves Bambu Lab model A1 3D printers with the letter 'A' as the sixth digit of the serial number, found on a QR code sticker on the rear of the machine.
  2. Check the printer's x-axis motor cover to confirm the brand name and model, 'Bambu Lab A1'.
  3. Stop using the recalled 3D printer immediately and do not attempt to repair the heatbed cable yourself.
  4. Contact Bambu Lab to arrange for a full refund or a free replacement of the heatbed and cable by a local electronics repair facility.
  5. If you choose a refund, the company will provide a prepaid shipping label to return the printer.
  6. Contact Bambu Lab by email at a1recall@bambulab.com, online at https://bambulab.com/en-us/support/A1recall, or at https://bambulab.com/en-us by clicking on 'A1 Recall' at the top of the page.
  7. Call the CPSC Hotline at 800-638-2772 or visit www.cpsc.gov for more information about this recall.

Your Remedy Options

๐Ÿ“‹Refund, Replace

Consumers should immediately stop using the recalled 3D printers, and contact Bambu Lab to arrange either (1) return of their A1 3D printers for a full refund, or (2) for free replacement of the heatbed and cable by a local electronics repair facility. Consumers requesting a full refund will be sent a prepaid shipping label to return the printer. Consumers should not attempt to fix the recalled product themselves. Bambu Lab has contacted all known purchasers.

Contact: Bambu Lab by email at a1recall@bambulab.com, or online at https://bambulab.com/en-us/support/A1recall or at https://bambulab.com/en-us and click on "A1 Recall" at the top of page for more information.

Affected Products

Product: Bambu Lab A1 3D Printer
Variants: Approximately 18 inches by 16 inches by 17 inches
Model:
A1
Serial Numbers:
Sixth digit is 'A'
Date Ranges: Sold December 2023 through January 2024

Company name and model are located on the x-axis motor cover. Serial number is on the QR code sticker on the rear of the printer.

Product Images

Recalled Bambu Lab A1 Printer

Recalled Bambu Lab A1 Printer

Bambu Lab and "A1" are located on the x-axis motor

Bambu Lab and "A1" are located on the x-axis motor

QR code sticker on the rear of recalled 3D printer has "A" in the sixth digit

QR code sticker on the rear of recalled 3D printer has "A" in the sixth digit

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 24264
Status: Active
Sold By: Micro Center; us.store.bambulab.com
Manufactured In: China
Units Affected: About 12,800
Distributed To: Nationwide
Importer: Bambu Lab USA Inc., of Austin, Texas
Contact: Bambu Lab by email at a1recall@bambulab.com, or online at https://bambulab.com/en-us/support/A1recall or at https://bambulab.com/en-us and click on "A1 Recall" at the top of page for more information.
Agency Last Updated: June 13, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response