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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Home & Furniture/Home Decor

Balsam Hill Recalls Pre-lit Christmas Trees Due to Burn and Shock Hazards

Agency Publication Date: February 28, 2013
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Summary

Balsam Hill is recalling about 700 pre-lit artificial Christmas trees ranging from 7.5 to 15 feet tall. The remote control receiver box attached to these trees can overheat and melt, which has been reported 10 times. Consumers should immediately stop using the remote control units and contact Balsam Hill for a free replacement device.

Risk

The remote control receiver box attached to the tree can overheat and melt during operation. This defect creates a fire risk that can lead to burns and poses an electrical shock hazard to consumers.

What You Should Do

  1. Check your tree's model number on the original packaging to see if it is one of the following: 6528502 103913 0112, 6528502 130645 0112, 6528502 134152 0112, 6528502 134394 0112, 6528502 216632 0112, 6528502 248622 0112, 6528502 296214 0112, 6528502 307403 0112, 6528502 363842 0112, 6528502 364143 0112, 6528502 364453 0112, or 6528502 364762 0112.
  2. Verify the date code by looking at the white label on the back of the remote control box attached to the tree; affected units have date code H1203.
  3. Immediately stop using the Christmas tree's remote control units if your model and date code match the recall.
  4. Contact Balsam Hill toll-free at (877) 694-2752 from 10 a.m. to 6 p.m. ET Monday through Friday, or visit www.balsamhill.com and click on 'Recall' to receive a free replacement remote control device.
  5. Call the CPSC Hotline at 800-638-2772 if you have additional questions regarding this recall.

Your Remedy Options

📋Replace

Consumers should immediately stop using the Christmas tree's remote control units and contact Balsam Hill for free replacement remote control devices. Balsam Hill is contacting its customers directly.

Contact: Balsam Hill; toll free at (877) 694-2752 from 10 a.m. to 6 p.m. ET Monday through Friday, or visit www.balsamhill.com and click on Recall for more information.

Affected Products

Product: 12' Vermont White Spruce™ Color+Clear
Model:
6528502 103913 0112
Lot Numbers:
H1203
Date Ranges: July 2012 - December 2012
Product: 15' California Baby Redwood Color+Clear
Model:
6528502 130645 0112
Lot Numbers:
H1203
Date Ranges: July 2012 - December 2012
Product: 9' Colorado Mountain Spruce Color+Clear
Model:
6528502 134152 0112
Lot Numbers:
H1203
Date Ranges: July 2012 - December 2012
Product: 12' Colorado Mountain Spruce Color+Clear
Model:
6528502 134394 0112
Lot Numbers:
H1203
Date Ranges: July 2012 - December 2012
Product: 7.5' Aspen Estate Fir Color+Clear
Model:
6528502 216632 0112
Lot Numbers:
H1203
Date Ranges: July 2012 - December 2012
Product: 9' BH Fraser Fir™ Color+Clear
Model:
6528502 248622 0112
Lot Numbers:
H1203
Date Ranges: July 2012 - December 2012
Product: 12' California Baby Redwood Color+Clear
Model:
6528502 296214 0112
Lot Numbers:
H1203
Date Ranges: July 2012 - December 2012
Product: 12' BH Fraser Fir™ Color+Clear
Model:
6528502 307403 0112
Lot Numbers:
H1203
Date Ranges: July 2012 - December 2012
Product: 9' Vermont White Spruce™ Narrow Color+Clear
Model:
6528502 363842 0112
Lot Numbers:
H1203
Date Ranges: July 2012 - December 2012
Product: 10' Vermont White Spruce™ Color+Clear
Model:
6528502 364143 0112
Lot Numbers:
H1203
Date Ranges: July 2012 - December 2012
Product: 11' Vermont White Spruce™ Color+Clear
Model:
6528502 364453 0112
Lot Numbers:
H1203
Date Ranges: July 2012 - December 2012
Product: 10' BH Fraser Fir™ Color+Clear
Model:
6528502 364762 0112
Lot Numbers:
H1203
Date Ranges: July 2012 - December 2012

Product Images

Vermont White Spruce

Vermont White Spruce

California Baby Redwood

California Baby Redwood

Colorado Mountain Spruce

Colorado Mountain Spruce

Aspen Estate Fir

Aspen Estate Fir

BH Fraser Fir

BH Fraser Fir

Remote control box

Remote control box

Remote control box

Remote control box

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 13727
Status: Active
Manufacturer: Redwood Pacific Ltd., of Hong Kong
Sold By: Online at www.balsamhill.com from July 2012 through December 2012 for between $1,250 and $3,550.
Manufactured In: China, Taiwan
Units Affected: About 700
Distributed To: Nationwide
Importer: Balsam Hill LLC, of Redwood City, Calif.
Contact: Balsam Hill; toll free at (877) 694-2752 from 10 a.m. to 6 p.m. ET Monday through Friday, or visit www.balsamhill.com and click on Recall for more information.
Agency Last Updated: January 22, 2015

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response