Ford Motor Company is recalling approximately 197,432 of its 2021-2025 Mustang Mach-E vehicles due to a software defect in the electronic door latches. In situations where the vehicle battery charge is low, the back doors may remain locked after the front occupants exit and close their doors. This can trap passengers in the rear seats who are unable to use the manual release handles, such as children. Ford dealers will provide a free software update for the vehicle's control modules to fix the issue.
If the electronic latches fail to unlock, rear seat occupants may be unable to exit the vehicle during an emergency, which significantly increases the risk of injury. This is particularly dangerous for children or others in the back seat who cannot operate the emergency door releases.
Software update for vehicle control modules.
Recall involves the electronic door latch software components.
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: NHTSA Notice · Raw API Response