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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Recreational Vehicles

Jayco, Inc.: Expanse and Solstice Motorhomes Recalled Due to Unintentional Awning Extension

Agency Publication Date: January 31, 2024
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Summary

Jayco, Inc. is recalling approximately 98 motorhomes, including the 2023 Entegra Expanse, Expanse LI, Jayco Solstice, and Solstice LI models. The retractable awning on these vehicles can extend unexpectedly while the motorhome is in motion. To address this safety defect, dealers will install a special wedge to support the internal gearbox and replace the motor if needed, completely free of charge.

Risk

If the awning extends unintentionally during transit, it can become a significant distraction or a dangerous road hazard for other drivers, increasing the risk of a crash.

What You Should Do

  1. Check your motorhome's registration or title to confirm if it is a 2023 Entegra Expanse, Expanse LI, Jayco Solstice, or Solstice LI.
  2. Contact a local Jayco or Entegra dealer to schedule a free repair; dealers will install a gearbox support wedge and replace the awning motor if necessary.
  3. For more information or to check if your specific vehicle is included, contact Jayco customer service at 1-800-283-8267 and reference recall number 9903601.
  4. Call the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov for additional recall details.

Your Remedy Options

๐Ÿ”งFree Repair

Gearbox wedge installation and motor replacement

How to: Contact a Jayco dealer to have a support wedge installed in the gearbox and the motor replaced if necessary at no cost.

Affected Products

Product: 2023 Entegra Expanse
Product: 2023 Entegra Expanse LI
Product: 2023 Jayco Solstice
Product: 2023 Jayco Solstice LI

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V055000
Status: Active
Manufacturer: Jayco, Inc.
Sold By: Authorized Jayco dealers
Units Affected: 98 vehicles(1% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: February 23, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: 9903601
Agency Last Updated: February 27, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response