Go Backs
HomeCategoriesStatesCheck Your Home
Go Backs

Track product recalls and safety alerts from CPSC, FDA, NHTSA, and USDA. Stay informed and keep your family safe.

Browse

  • Categories
  • States
  • Check Your Home
  • Risk Levels

Agencies

  • CPSC
  • FDA Food
  • FDA Drug
  • FDA Device
  • FDA Veterinary
  • NHTSA
  • USDA

Company

  • About
  • FAQ
  • Contact
  • Terms of Service
  • Privacy Policy

Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

© 2026 Go Backs. All rights reserved.

Medium RiskCPSC
Outdoor & Sports/Camping & Hiking

Avalanche Rescue Snow Shovels Recalled by Mountain Safety Research Due to Risk of Failure During Emergency Rescues (Recall Alert)

Agency Publication Date: May 12, 2015
Share:
Sign in to monitor this recall

Summary

Mountain Safety Research (MSR) is recalling approximately 4,300 avalanche rescue snow shovels in the United States, including the Operator T, Operator D, and Responder models. The lower lock button on the shovel's shaft can fail to secure the blade, which may cause the two pieces to separate during use. These shovels were sold at outdoor recreation retailers like Bass Pro Shops and REI, and online at Amazon.com, between October 2014 and January 2015. No injuries or incidents have been reported, but consumers should immediately stop using the product and seek a remedy.

Risk

The shovel blade can detach from the shaft because of a defect in the locking button, making the tool useless during time-sensitive avalanche rescues. This failure could prevent or delay the rescue of a victim buried in snow, increasing the risk of serious injury or death.

What You Should Do

  1. Immediately stop using the recalled Mountain Safety Research Operator T, Operator D, and Responder avalanche rescue snow shovels.
  2. Check your shovel for the identification marks: the blades are red or yellow with 'MSR' printed on the front, the handles are gray with 'Mountain Safety Research' printed on the shaft, and the total length is 32 to 34 inches.
  3. Inspect the lower lock button on the shaft near the blade connection. Affected units have a distinct slit on either side of the metal lock button.
  4. If your shovel is affected, return it to the place of purchase for a full refund or contact Mountain Safety Research (MSR) for a free replacement shaft.
  5. To arrange a replacement or for more information, contact Mountain Safety Research at 800-531-9531 from 8 a.m. to 4:30 p.m. PT, email consumer@cascadedesigns.com, or visit www.msrgear.com and click on 'Have You Purchased an MSR Snow Shovel'.
  6. For additional questions, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

📋Refund, Repair

Consumers should immediately stop using the recalled shovels and return them to the place of purchase for a full refund or to Mountain Safety Research for a free replacement shaft.

Contact: Mountain Safety Research at (800) 531-9531 from 8 a.m. to 4:30 p.m. PT, email consumer@cascadedesigns.com or online at www.msrgear.com and click on "Have You Purchased an MSR Snow Shovel" for more information.

Affected Products

Product: Mountain Safety Research Operator T Avalanche Rescue Snow Shovel
Date Ranges: October 2014 - January 2015
Product: Mountain Safety Research Operator D Avalanche Rescue Snow Shovel
Date Ranges: October 2014 - January 2015
Product: Mountain Safety Research Responder Avalanche Rescue Snow Shovel
Date Ranges: October 2014 - January 2015

Product Images

“Operator T” avalanche rescue snow shovels

“Operator T” avalanche rescue snow shovels

“Operator D” avalanche rescue snow shovels

“Operator D” avalanche rescue snow shovels

Lower lock button on the back of shovel

Lower lock button on the back of shovel

Lower lock button on the back of shovel

Lower lock button on the back of shovel

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 15732
Status: Active
Sold By: Outdoor recreation stores, including Bass Pro Shops, REI and others, nationwide and online at Amazon.com and other websites from October 2014 through January 2015 for between $60 and $70.
Manufactured In: Taiwan
Units Affected: About 4,300 in the United States and 340 in Canada
Distributed To: Nationwide
Importer: Cascade Designs Inc., of Seattle, Wash., also known as Mountain Safety Research (MSR)
Contact: Mountain Safety Research at (800) 531-9531 from 8 a.m. to 4:30 p.m. PT, email consumer@cascadedesigns.com or online at www.msrgear.com and click on "Have You Purchased an MSR Snow Shovel" for more information.
Agency Last Updated: May 12, 2015

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response