Go Backs
HomeCategoriesStatesCheck Your Home
Go Backs

Track product recalls and safety alerts from CPSC, FDA, NHTSA, and USDA. Stay informed and keep your family safe.

Browse

  • Categories
  • States
  • Check Your Home
  • Risk Levels

Agencies

  • CPSC
  • FDA Food
  • FDA Drug
  • FDA Device
  • FDA Veterinary
  • NHTSA
  • USDA

Company

  • About
  • FAQ
  • Contact
  • Terms of Service
  • Privacy Policy
Buy Me a Coffee

Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

ยฉ 2026 Go Backs. All rights reserved.

Medium RiskNHTSA
Vehicles/Commercial Vehicles

Nova Bus (US) Inc: Auxiliary Heater May Short Circuit

Agency Publication Date: September 9, 2024
Share:
Sign in to monitor this recall

Summary

Nova Bus (US) Inc. is recalling 208 of its 2019-2024 LFS and 2019-2023 LFS Artic buses because a defect in the auxiliary heater module may allow contaminants to enter the electronic controller. This defect can cause an electrical short circuit or lead to the total failure of the auxiliary heater, which is responsible for the vehicle's defrosting system. Nova Bus will modify the auxiliary heater air intake free of charge to prevent these issues.

Risk

An electrical short circuit in the heater module increases the risk of a vehicle fire. Furthermore, if the auxiliary heater fails, the windshield defrosting system may not work, reducing the driver's visibility and increasing the risk of a crash.

What You Should Do

  1. Identify if your fleet includes 2019-2024 Nova Bus LFS or 2019-2023 Nova Bus LFS Artic models.
  2. Contact Nova Bus customer service at 1-800-350-6682 to schedule a free modification of the auxiliary heater air intake (refer to recall number CR5637).
  3. Check your mail for the official owner notification letter, which was mailed on January 28, 2025, for additional details.
  4. Contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov for further information.

Your Remedy Options

๐Ÿ”งFree Repair

Modification of the auxiliary heater air intake

How to: Contact Nova Bus customer service at 1-800-350-6682 to arrange for the air intake modification, which will be performed free of charge.

Affected Products

Product: 2019-2024 Nova Bus LFS
Product: 2019-2023 Nova Bus LFS Artic

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V657000
Status: Active
Manufacturer: Nova Bus (US) Inc.
Sold By: authorized dealers
Units Affected: 208 vehicles(208% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: January 28, 2025
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: CR5637
Agency Last Updated: January 31, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response