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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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High RiskNHTSA
Vehicles/Passenger Cars

Tesla, Inc.: Tesla Model S, X, 3, and Y Recalled for Autopilot Misuse Risks

Agency Publication Date: December 12, 2023
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Summary

Tesla, Inc. is recalling approximately 2,031,220 vehicles, including 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y models equipped with Autosteer. The recall was issued because the system's controls may not be prominent enough to prevent drivers from misusing the Autopilot feature. Tesla will provide a free over-the-air (OTA) software update to enhance driver engagement alerts and controls to ensure drivers remain attentive while using the system.

Risk

If a driver relies too heavily on the Autosteer feature and fails to stay prepared to take over the vehicle or does not realize the feature has deactivated, there is a significantly increased risk of a collision.

What You Should Do

  1. Identify if your vehicle is affected: This recall involves 2012-2023 Tesla Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with any version of 'Autosteer' prior to the remedy update.
  2. Check your vehicle software: Because this is an over-the-air (OTA) update, your vehicle may automatically download and install the fix; ensure your car is connected to Wi-Fi to receive the latest software update (Tesla recall number SB-23-00-008).
  3. Contact Tesla customer service at 1-877-798-3752 if you have questions regarding the software version or how to verify the update has been installed.
  4. For additional information, you may contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”งFree Repair

Over-the-air (OTA) software update to improve Autosteer controls and driver monitoring.

How to: Ensure your vehicle is connected to the internet to receive and install the free software update. Owners may contact Tesla at 1-877-798-3752.

Affected Products

Product: 2012-2023 Tesla Model S
Product: 2016-2023 Tesla Model X
Product: 2017-2023 Tesla Model 3
Product: 2020-2023 Tesla Model Y

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V838000
Status: Active
Manufacturer: Tesla, Inc.
Sold By: Tesla, Inc.
Units Affected: 2,031,220 vehicles(2031220% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: Yes โ€” fix may be delivered as an over-the-air software update
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: February 10, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: SB-23-00-008
Agency Last Updated: May 18, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response