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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Home & Furniture

Atrium Recalls SafeHarbor Windows Due to Impact Injury Hazard

Agency Publication Date: December 6, 2016
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Summary

Atrium is recalling about 580 SafeHarbor Series 65 and 265 vinyl impact windows. These custom-manufactured windows were sold at various retailers nationwide between March 2016 and September 2016 for between $350 and $750. No injuries have been reported, but the glass can separate from the frame during high-wind conditions. Consumers should contact Atrium to schedule a free repair.

Risk

The glass in these windows can separate from its frame during hurricane conditions. This failure poses a serious impact injury hazard to anyone nearby as the glass becomes unstable or falls out of the frame.

What You Should Do

  1. Check your windows for a removable label featuring the 'SafeHarbor' brand name to determine if they are the Series 65 or 265 vinyl impact windows.
  2. Verify if your windows were purchased or installed by a contractor between March 2016 and September 2016.
  3. Immediately avoid areas near these windows during hurricane or high-wind conditions until the repair is completed.
  4. Contact Atrium at 800-377-6524 from 8 a.m. to 5 p.m. ET Monday through Friday, or email 65impactproducts@atriumwindows.com to schedule a free repair.
  5. Visit www.atriumwindows.com and click on 'Safety Alert' for more information about the repair process.
  6. Contact the CPSC Hotline at 800-638-2772 for additional questions regarding this recall.

Your Remedy Options

🔧Free Repair

Consumers should avoid areas with the recalled windows during hurricane conditions and contact Atrium to schedule a free repair.

Contact: Atrium at 800-377-6524 from 8 a.m. and 5 p.m. ET Monday through Friday, email at 65impactproducts@atriumwindows.com or online at www.atriumwindows.com and click on "Safety Alert" for more information.

Affected Products

Product: SafeHarbor Series 65 Vinyl Impact Windows
Model:
Series 65
Date Ranges: March 2016 - September 2016
Product: SafeHarbor Series 265 Vinyl Impact Windows
Model:
Series 265
Date Ranges: March 2016 - September 2016

Product Images

SafeHarbor Series 65 vinyl impact window

SafeHarbor Series 65 vinyl impact window

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 17044
Status: Active
Manufacturer: Atrium Windows and Doors Inc., of Welcome, N.C.
Sold By: ABC Supply, Absolute Installation, Builder's First Source, Gulf Coast Lumber, Jupiter Industries, Lansing, Lowe's, and Lumberman's stores nationwide from March 2016 through September 2016 for between $350 and $750.
Manufactured In: United States
Units Affected: About 580
Distributed To: Nationwide
Contact: Atrium at 800-377-6524 from 8 a.m. and 5 p.m. ET Monday through Friday, email at 65impactproducts@atriumwindows.com or online at www.atriumwindows.com and click on "Safety Alert" for more information.
Agency Last Updated: December 6, 2016

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response