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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Electronics & Technology/Smart Home

Atomi Smart Heaters Recalled for Fire and Burn Hazards

Agency Publication Date: July 11, 2024
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Summary

This recall involves approximately 99,400 Atomi Smart Heaters, including tower, tabletop, and wall-mounted models. The recalled heaters, available in black, silver, or white, can turn on without user input, posing a risk of fire and burns. One incident of a heater activating unexpectedly has been reported, though no injuries have occurred. Consumers should immediately stop using and unplug the heaters and register for a full refund.

Risk

The smart heaters contain a defect that allows them to turn on automatically without user commands. This unexpected activation can lead to overheating, potentially causing fires or burn injuries to people nearby. One such incident has been reported to the company.

What You Should Do

  1. This recall affects Atomi Smart Heaters including Tower models AT1323, AT1481, AT1520, and AT1632; Tabletop models AT1482 and AT1521; and Wall Heater model AT1635.
  2. Identify your model by checking the product identification sticker located on the bottom of the unit. Tower models are 26-28 inches tall, tabletop models are about 18 inches tall, and wall models are about 17 inches tall and 23 inches wide.
  3. Immediately stop using the recalled heaters and unplug them from the wall outlet.
  4. Visit www.atomiheaterrecall.com to follow instructions for a full refund. You will be required to cut the power cord of the unplugged unit and upload a photograph of the cut cord and the manufacturer's label to the registration portal.
  5. For more information, contact Atomi toll-free at 888-770-7140 from 7:30 a.m. to 5 p.m. CT Monday through Friday, or online at www.atomiheaterrecall.com or www.atomismart.com and click on "Recalls" at the bottom of the page.
  6. Call the CPSC at 800-638-2772 if you have additional questions regarding this recall.

Your Remedy Options

๐Ÿ’ฐFull Refund

Consumers should immediately stop using the recalled heaters, unplug the units, and follow the instructions online at www.atomiheaterrecall.com to receive a full refund. Consumers will be asked to cut the unplugged unit's power cord and upload a photograph of the cut cord, as well as a photograph of the manufacturer's label on the underside of their units during the registration process.

Contact: Atomi toll-free at 888-770-7140 from 7:30 a.m. to 5 p.m. CT Monday through Friday, or online at www.atomiheaterrecall.com or www.atomismart.com and click on "Recalls" at the bottom of the page for more information.

Affected Products

Product: Atomi Smart Tower Heater
Variants: Black, Silver, White, 26-28 inches tall, 8-11 inches wide
Model:
AT1323
AT1481
AT1520
AT1632
Date Ranges: Sold October 2019 โ€” April 2024

Model number found on product identification sticker on the bottom of the unit.

Product: Atomi Smart Tabletop Heater
Variants: Black, Silver, White, 18 inches tall, 8 inches wide
Model:
AT1482
AT1521
Date Ranges: Sold October 2019 โ€” April 2024

Model number found on product identification sticker on the bottom of the unit.

Product: Atomi Smart Wall Heater
Variants: Black, Silver, White, 17 inches tall, 23 inches wide
Model:
AT1635
Date Ranges: Sold October 2019 โ€” April 2024

Model number found on product identification sticker on the bottom of the unit.

Product Images

Recalled Atomi Smart Tower Heater model AT1323

Recalled Atomi Smart Tower Heater model AT1323

Recalled Atomi Smart Tower Heater models AT1481 and AT1520

Recalled Atomi Smart Tower Heater models AT1481 and AT1520

Recalled Atomi Smart Tabletop Heater models AT1482 and AT152

Recalled Atomi Smart Tabletop Heater models AT1482 and AT152

Recalled Atomi Smart Tower Heater model AT1632

Recalled Atomi Smart Tower Heater model AT1632

Recalled Atomi Smart Wall Heater model AT1635

Recalled Atomi Smart Wall Heater model AT1635

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 24298
Status: Active
Sold By: Amazon; Ace Hardware; Atomiusa.com; Best Buy; BJ's Wholesale Club; Costco; Hammacher Schlemmer; Home Depot; Lowes.com; Menards; Sam's Club; Walmart
Manufactured In: China
Units Affected: About 99,400 (In addition, about 10,700 were sold in Canada)
Distributed To: Nationwide
Importer: Atomi Smart, of New York
Contact: Atomi toll-free at 888-770-7140 from 7:30 a.m. to 5 p.m. CT Monday through Friday, or online at www.atomiheaterrecall.com or www.atomismart.com and click on "Recalls" at the bottom of the page for more information.
Agency Last Updated: July 11, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response