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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Home & Furniture/Home Decor

At Home Recalls Shag Rugs Due to Violation of Federal Flammability Standard; Fire Hazard

Agency Publication Date: August 27, 2019
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Summary

At Home is recalling about 24,000 Ultimate Shag Rugs because the large versions fail to meet federal flammability standards, while the small versions lack mandatory safety warning labels. These rugs were sold in white, gray, and beige across various sizes at Garden Ridge and At Home stores between December 2013 and December 2018. Consumers with large rugs can receive a store credit refund, while owners of small rugs can obtain a warning label to apply to the product. No incidents or injuries have been reported.

Risk

The large rugs do not meet the federal flammability standard for carpets, which means they can catch fire and spread flames more easily than allowed, posing a fire hazard. The small rugs lack a required warning label stating they should not be used near ignition sources.

What You Should Do

  1. Check the back of your rug for a label that says 'Ultimate Shag' and 'at home' along with '100% Polyester' and 'Made in China'.
  2. Look for the SKU number on the back of the rug to see if it matches any of the affected models: 124142991, 124142992, 124115994, 124115995, 124129568, 124121400, 124121401, or 124129561.
  3. If you own a large rug (sizes 59" x 87" or 90" x 120"), stop using it immediately and contact At Home or visit an At Home store to receive a full refund in the form of a store credit.
  4. If you own a small rug (size 39" x 59"), contact At Home or visit an At Home store to receive a permanent warning label to be placed on the underside of the rug.
  5. You can reach At Home toll-free at 1-888-359-4387 from 7 a.m. to 6 p.m. CT Monday through Friday, email productrecall@athome.com, or visit www.athome.com and click on 'Product Safety' for more information.
  6. Call the CPSC Hotline at 800-638-2772 for additional questions regarding this recall.

Your Remedy Options

๐Ÿ“‹Label, Refund

Consumers should immediately stop using the recalled shag rugs and contact At Home for instructions on receiving a refund for the large rugs and a label for the small rugs, or return your rug to an At Home store to receive the remedy. Consumers with shag rugs in sizes 59 inches by 87 inches and 90 inches by 120 inches will receive a full refund in the form of a store credit. Consumers with rugs in sizes 39 inches by 59 inches will receive a label to be placed on the underside of the rug.

Contact: At Home toll-free at 1-888-359-4387 Monday through Friday 7 a.m. to 6 p.m. CT, email at productrecall@athome.com or online at www.athome.com and click on product safety for more information.

Affected Products

Product: Ultimate Shag Rug, White (39" x 59")
Model:
124142991
Date Ranges: December 2013 - December 2018
Product: Ultimate Shag Rug, Gray (39" x 59")
Model:
124142992
Date Ranges: December 2013 - December 2018
Product: Ultimate Shag Rug, Beige (59" x 87")
Model:
124115994
Date Ranges: December 2013 - December 2018
Product: Ultimate Shag Rug, White (59" x 87")
Model:
124115995
Date Ranges: December 2013 - December 2018
Product: Ultimate Shag Rug, Gray (59" x 87")
Model:
124129568
Date Ranges: December 2013 - December 2018
Product: Ultimate Shag Rug, Beige (90" x 120")
Model:
124121400
Date Ranges: December 2013 - December 2018
Product: Ultimate Shag Rug, White (90" x 120")
Model:
124121401
Date Ranges: December 2013 - December 2018
Product: Ultimate Shag Rug, Gray (90" x 120")
Model:
124129561
Date Ranges: December 2013 - December 2018

Product Images

Recalled Ultimate Shag Rug in Gray

Recalled Ultimate Shag Rug in Gray

Recalled Ultimate Shag Rug in White

Recalled Ultimate Shag Rug in White

Recalled Ultimate Shag Rug in Beige

Recalled Ultimate Shag Rug in Beige

Ultimate Shag Rug Label

Ultimate Shag Rug Label

Ultimate Shag Rug Label

Ultimate Shag Rug Label

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 19187
Status: Active
Sold By: Garden Ridge stores nationwide from December 2013 through October 2014 and At Home Stores nationwide from March 2014 through December 2018 for between $100 and $400.
Manufactured In: China
Units Affected: About 24,000
Distributed To: Nationwide
Importer: At Home Procurement, of Plano, Texas
Contact: At Home toll-free at 1-888-359-4387 Monday through Friday 7 a.m. to 6 p.m. CT, email at productrecall@athome.com or online at www.athome.com and click on product safety for more information.
Agency Last Updated: August 27, 2019

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response