ARVA is recalling approximately 1,067 Neo BT Pro Avalanche Transceivers because a defective internal fuse can cause the battery to drain unexpectedly. This defect can lead to a total loss of emergency communication during an avalanche, which is critical for rescue efforts. No injuries or incidents have been reported to date. These black plastic devices were sold at winter sports stores and online at retailers like backcountry.com and Evo.com between September 2022 and January 2025.
A faulty internal fuse causes the device's battery to lose power, which can prevent the transceiver from sending or receiving emergency signals. If this occurs during an avalanche, rescuers may be unable to locate a buried individual, posing a risk of serious injury or death.
Consumers should immediately stop using the recalled device and contact NIC IMPEX ARVA CORP. for a free inspection and repair. The firm will give consumers a shipping label to return the recalled transceiver.
Serial number is located inside the battery compartment on the underside of the lid.
Recalled ARVA NEO BT PRO Avalanche Transceiver
Recalled ARVA NEO BT PRO Avalanche Transceiver
Recalled ARVA NEO BT PRO Avalanche Transceiver
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response