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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Clothing & Footwear/Footwear

Arc'teryx Recalls Ski Mountaineering Boots Due to Fall Hazard

Agency Publication Date: August 24, 2017
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Summary

Arc'teryx has recalled about 3,900 Procline ski mountaineering boots because an axis pin at the rear of the boot can come loose. This defect can damage the boot and cause the wearer to fall. The recall includes various Procline Carbon, Support, and Lite models in orange, gray, and yellow sold at specialty outdoor stores like REI and Moosejaw between April 2016 and March 2017. Consumers should stop using these boots immediately and return them for a free repair.

Risk

The axis pin located at the back of the boot can dislodge during use. If the pin falls out, it can cause the boot to fail structurally, posing a fall hazard that could lead to serious injury.

What You Should Do

  1. Check your boots to see if they are the Procline Carbon Support, Procline Carbon Lite, Men's or Women's Procline Support, or Men's or Women's Procline Lite models.
  2. Inspect the 'spoiler' (the upper portion of the rear of the boot) for a colored dot on the inside; only boots WITHOUT a colored dot are included in this recall.
  3. Verify the color and size: affected boots were sold in Cayenne (orange)/black, Gray/black, and Euphoria (yellow)/black in men's sizes 7½ to 14 and women's sizes 6 to 10½ (MONDO sizes 23-30.5).
  4. Immediately stop using any recalled boots and return them to an authorized Arc'teryx dealer for a free repair.
  5. Contact Arc'teryx Equipment toll-free at 866-458-2473 from 8 a.m. to 5 p.m. PT Monday through Friday, or email productrecall@arcteryx.com for more information on the repair process.
  6. Visit Arcteryx.com and click on the recall banner at the top of the page for additional details.
  7. For further assistance, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

🔧Free Repair

Consumers should immediately stop using the recalled boots and return them to an authorized Arc'teryx dealer for a free repair.

Contact: Arc'teryx Equipment toll-free at 866-458-2473 from 8 a.m. to 5 p.m. PT Monday through Friday, email productrecall@arcteryx.com or online at Arcteryx.com and click on the recall banner located at the top of the page for more information.

Affected Products

Product: Arc'teryx Procline Carbon Support Boot (Cayenne/Orange/Black)
Date Ranges: April 2016 - March 2017
Product: Arc'teryx Procline Carbon Lite Boot (Cayenne/Orange/Black)
Date Ranges: April 2016 - March 2017
Product: Arc'teryx Men's Procline Support Boot (Gray/Black)
Date Ranges: April 2016 - March 2017
Product: Arc'teryx Men's Procline Lite Boot (Gray/Black)
Date Ranges: April 2016 - March 2017
Product: Arc'teryx Women's Procline Support Boot (Euphoria/Yellow/Black)
Date Ranges: April 2016 - March 2017
Product: Arc'teryx Women's Procline Lite Boot (Euphoria/Yellow/Black)
Date Ranges: April 2016 - March 2017

Product Images

Procline Carbon Support Ski Mountaineering Boot

Procline Carbon Support Ski Mountaineering Boot

Procline Carbon Lite Ski Mountaineering Boot

Procline Carbon Lite Ski Mountaineering Boot

Procline Support Ski Mountaineering Boot Men’s

Procline Support Ski Mountaineering Boot Men’s

Procline Lite Ski Mountaineering Boot Men’s

Procline Lite Ski Mountaineering Boot Men’s

Procline Lite Ski Mountaineering Boot Women’s

Procline Lite Ski Mountaineering Boot Women’s

Procline Support Ski Mountaineering Boot Women’s

Procline Support Ski Mountaineering Boot Women’s

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 17210
Status: Active
Sold By: Ski and outdoor specialty stores such as Moosejaw and REI nationwide and online at Arcteryx.com and retailer websites such as Moosejaw.com and REI.com from April 2016 through March 2017 for between $750 and $1,000.
Distributor: Arc'teryx Equipment, a division of Amer Sports Canada Inc., of Vancouver, BC, Canada
Manufactured In: Romania
Units Affected: About 3,900 (in addition, about 500 were sold in Canada)
Distributed To: Nationwide
Importer: Arc'teryx Equipment, a division of Amer Sports Canada Inc., of Vancouver, BC, Canada
Contact: Arc'teryx Equipment toll-free at 866-458-2473 from 8 a.m. to 5 p.m. PT Monday through Friday, email productrecall@arcteryx.com or online at Arcteryx.com and click on the recall banner located at the top of the page for more information.
Agency Last Updated: August 24, 2017

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response